Erin Trotter
Erin Trotter at North Penn VW

Erin Trotter

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
85 Reviews

Dealership Experience

23 yrs, 6 mos

Industry Experience

23 yrs, 6 mos

Specialties & Trainings

VW Certified Master Service Consultant

4.9

85 Reviews

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85 Reviews of Erin Trotter

December 18, 2025

Dealership Rating
Employee Rating

They are efficient and thorough. They make their process easy to work with and they got me out on time, as scheduled. More

by LJRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2025

Dealership Rating
Employee Rating

I was treated very courteously. The work was also done quite fast. I am very satisfied with the service! More

by MIKEDENGATE
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

December 15, 2025

Dealership Rating
Employee Rating

The dealership is very friendly and open to my concerns Good, good good good good More

by EROBINSON5
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

December 04, 2025

Dealership Rating
Employee Rating

Excellent service Please say a little more. Just 13 more words. How's that? Good night More

by Dave Dartnell
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

December 01, 2025

Dealership Rating
Employee Rating

Always accommodating! Clean and friendly Very easy to do business with. Communication is great between customer and service More

by frank1968
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

November 19, 2025

Dealership Rating
Employee Rating

Easy and painless Great service! Easy and painless with great communication and customer service. Great service! Easy and painless experience with great communication and customer se More

by ANDERSONJOSH
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

November 07, 2025

Dealership Rating
Employee Rating

Great service department! Very easy to schedule appointments and extremely thorough and detailed diagnostics communication. More

by gabriel.nesmith
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

October 30, 2025

Dealership Rating
Employee Rating

North Penn Imports has always provided excellent service for my cars since 1966 when I bought VW from them. More

by FIRDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2025

Dealership Rating
Employee Rating

Have worked with North Penn Sales and Service for 38 years. All work has been done well and cars are returned in good order. More

by dcummins19446
Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

October 23, 2025

Dealership Rating
Employee Rating

Always a pleasure working when the this team. They communicate every step of the way. More

by RUNNER36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

North Penn VW responded

Thank you for the kind words! It’s always a pleasure working with you as well. We’re glad our team’s communication made the process smooth every step of the way!

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