Errol Rule

Tori listened to me (unlike the man I had dealt with the week prior) and understood what I was concerned about in my vehicle (it had been intermittently leaking in both rear doors onto the plastic "threshol week prior) and understood what I was concerned about in my vehicle (it had been intermittently leaking in both rear doors onto the plastic "thresholds" since I purchased it). Tori obviously explained, in detail, to the techinicians who tried to replicate the issue. Unfortunately, they were not able to replicate it. However, Tori wrote up EXACTLY what the issue is and how they tried to replicate it. This is the EXACT OPPOSITE of my attempt to have my vehicle looked at one week prior for the same issue (same explanation as I gave Tori). Nothing was done during that visit except to tell me the problem was being caused by front end damage that occurred two weeks prior (and I had informed them that this has been a problem since purchase). I regard Tori's listening skills and communication skills very highly!!! She is an awesome member of your team and I would consider coming back to your dealership in the future (unlike the way I felt one week prior!). More

by VTMAPLELOVER Verified Customer Verified Customer

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Handys is incredible and extremely reliable. I'm grateful for their professional service and consistency. I'm grateful for their professional service and consistency. More

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Tonya and Errol went above and beyond to work with AUL to have my wheel bearing and speed sensor replaced. Tonya had the claim approved without me having to do anything - and when there was a delay in the se have my wheel bearing and speed sensor replaced. Tonya had the claim approved without me having to do anything - and when there was a delay in the service, she worked with Errol to extend my rental. I thought I'd have a problem with the service contract (you hear horror stories online), but Tonya did all the work with them and Errol got me back on the road in a rental in no time! More

by captperry1 Verified Customer Verified Customer

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Great service Quick and efficient drop off Stated in contact with me the entire time contact with me the entire time More

by kkivlehan Verified Customer Verified Customer

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Friendly, knowledgeable, easy to work with. Took care of my needs and explained everything that was being done. Took care of my needs and explained everything that was being done. More

by sunsetplumber Verified Customer Verified Customer

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Adam Luneau and his team always goes above and beyond and provides the best customer service. provides the best customer service. More

by k.smith0 Verified Customer Verified Customer

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Darren Callan was very clear. Appreciate his recommendations and thoroughness. Will return because of his professionalism. Appreciate his recommendations and thoroughness. Will return because of his professionalism. More

by AG Verified Customer Verified Customer

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Handy Toyota has been a good fit for me. I bought my 2024 Prius last January via salesperson Ali Kamal (helpful, knowledgable, upbeat, honest with me, good humored and patient, good explain I bought my 2024 Prius last January via salesperson Ali Kamal (helpful, knowledgable, upbeat, honest with me, good humored and patient, good explainer, made the buying process smooth and easy) who continues to check in with me and offers me assistance anytime. Service Department has done very well for me, too. They cured my unfortunately rodent chewed wiring last year and the car works well. Errol Rule, with the Rental Car part of Handy's, a man of few words and a good listener, adeptly, confidently processed my short time use of a car while mine was being repaired, and gave opinion and advice when I asked. In January, Darren Callan from Service Department efficiently processed my 12 mo/10k milage check-up. He listened respectfully, answered my questions, gave answers and advice when I asked. Most recently, Naim Qubrosi in the Service Department helped me navigate some warranty and maintenance work on the Prius. When I expressed dismay about replacing a damaged part, he investigated further and found it would be covered under warranty. I appreciated that! Naim kept me informed, he answered my questions, gave advice when I asked. He was respectful, polite, helpful. All good. More

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Very positive experience in getting state inspection on my vehicle. They scheduled me quickly ( I had forgotten it was due) which was a great way to treat a loyal customer. The inspection was thorough a my vehicle. They scheduled me quickly ( I had forgotten it was due) which was a great way to treat a loyal customer. The inspection was thorough and successful. Very happy with Handy Service Dept. More

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Naim was upbeat, knowledgeable n was great with updating. He is hardworking n takes pride in his job He is hardworking n takes pride in his job More

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