Frank Perez
Frank Perez at Ken Garff Honda Riverdale

Frank Perez | Page 14

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
822 Reviews
4.8

822 Reviews

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822 Reviews of Frank Perez

December 13, 2024

Dealership Rating
Employee Rating

The backbench for of my car was working and staying up when lifted and now it's not More

by theresamg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

Dec 18, 2024

theresamg33 responded

The hatchback door use to stay up when the back door was lifted and after I took my car there to get other things repaired it randomly stopped working out of the blue! Now the back door no longer stays up when I lift up the back door making it hard to get anything in and out of the back of the car. I am hoping that you guys will repair the issue at no charge for the inconvenience.

December 11, 2024

Dealership Rating
Employee Rating

Personable, and knowledgeable. The technician took the time to look up the past work done on the car and made recommendations based on mileage. Set helpful. More

by Cahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 10, 2024

Dealership Rating
Employee Rating

Nice and helpful people. Answered all the questions I had and helped me get the best deal for my car More

by sarinatalamantez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 07, 2024

Dealership Rating
Employee Rating

Even with all the construction going on they were able to get me in quickly with my appointment. Fast service, thirty minutes or less for an oil change. Since moving here I have always had my Honda serviced More

by bryano100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 04, 2024

Dealership Rating
Employee Rating

I'm not very impressed with the way your service department handled some problems I had I reported the problem before it was out of warranty to my service Advisor he told me it would not be a probl More

by MARTIHAMMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 29, 2024

Dealership Rating
Employee Rating

Great service rep. He makes everything go smoothly. I would not go there if he wasn't there. More

by CJ
Recommend Dealer
Yes
Dec 02, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 26, 2024

Dealership Rating
Employee Rating

My wife and I have purchased vehicles and have had them serviced since 2000 at Ken Garff Riverdale. We have always had a positive experience with both all these past 24 years. That is why we keep coming More

by kevin.bair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

November 25, 2024

Dealership Rating
Employee Rating

Came in for free service they took care of what they could but they don’t wash vehicles anymore so they give you voucher for different car wash place which is cool but I also asked them not to rotate my More

by richardgary25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Saucedo, Mitch Spjut

November 25, 2024

Dealership Rating
Employee Rating

Frank was VERY kind and professional; he is one of the main reasons I stay More

by danlwest311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 23, 2024

Dealership Rating
Employee Rating

The staff is always friendly and respectful. They completed my requested service and gave me options for their recommend services. I've never been pushed to get more done than needed. The staff More

by HAMMERVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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