Frankie Martinez
Frankie Martinez at Universal Hyundai

Frankie Martinez | Page 2

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

4.3
151 Reviews
4.3

151 Reviews

Write a Review

151 Reviews of Frankie Martinez

September 13, 2023

Dealership Rating
Employee Rating

Excellent service very professional courteous knows what he's selling and offers the best choice More

by CARMENPFORTES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

Sep 13, 2023

Universal Hyundai responded

Carmen, Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 06, 2023

Dealership Rating
Employee Rating

We went to another dealer before and they treat us really bad, Gio was excelent, he make us feel like we had a chance all the time, great sales skills, Love the experience More

by Sergio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez

Sep 07, 2023

Universal Hyundai responded

Thank you so much, Sergio, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Gio and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 20, 2023

Dealership Rating
Employee Rating

I have dealt with several Hyundai dealerships in Florida and Universal Hyundai is by far the best! They are the most professional and fair dealership I have ever dealt with. Eric and the universal Hyundai s More

by kimdavis1014
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera

Aug 21, 2023

Universal Hyundai responded

It's great to hear that you had such a positive experience, Kim. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 19, 2023

Dealership Rating
Employee Rating

The entire visit was a total pleasure. Very pleased with the service as usual. I always recommend Universal Hyundai to family and friends. More

by TJEFFERSON330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre

Aug 21, 2023

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 07, 2023

Dealership Rating
Employee Rating

Since you u walk in, always bringing great service and great treatment. They make me feel like home. More

by Christian Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez

Aug 07, 2023

Universal Hyundai responded

Christian, Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Giovanne, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 07, 2023

Dealership Rating
Employee Rating

Incredibly kind, helpful and considerate dealers. Gave us the best deal and worked with us until we were not only satisfied but had exactly what we were looking for! More

by sara.oliveira.martins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Simo Bassi , Jacob Mckinney

Aug 08, 2023

Universal Hyundai responded

Sara, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Jacob and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 03, 2023

Dealership Rating
Employee Rating

They claim to care about their customers, but all they care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me More

by peacelovehappiness0313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 03, 2023

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2023

Dealership Rating
Employee Rating

What a great experience! Carlos was patient and explained everything clearly and answered all my questions - he took his time to get to know me and helped me find the BEST C More

by ALEJANDJOTERO29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Carlos DeJesus

Jul 31, 2023

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2023

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Employee Rating

They help me finding a god car and a good credit. Thank s you all. More

by joseeleazarv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 31, 2023

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 20, 2023

Dealership Rating
Employee Rating

This is my second purchase from Universal Hyundai. They treated me with respect and very courteous as usual. I will go to them every time I need a vehicle. More

by JPettdawg7Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fidel Herrera 5 stars

Jul 21, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Frankie, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Relationship Manager gnava1@universalhyundai.com

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