Frankie Martinez
Frankie Martinez at Universal Hyundai

Frankie Martinez | Page 2

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

4.6
172 Reviews
4.6

172 Reviews

Write a Review

172 Reviews of Frankie Martinez

November 03, 2024

Dealership Rating
Employee Rating

Victor was diligent in finding the vehicle I wanted and getting it delivered quickly. He made the process painless, as did Frankie with the paperwork. More

by gholdcraft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Arana

Nov 05, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 01, 2024

Dealership Rating
Employee Rating

Everyone was very helpful, friendly, caring, full of information, attentive, and quick to correct problems! More

by AFHILLERY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Miguel Resto, Simo Bassi , Errol Gillette

Nov 03, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 29, 2024

Dealership Rating
Employee Rating

It’s was so easy and fast! My wife and I found what we wanted. She loves the car, I highly recommend Universal Hyundai. More

by MINNANGISAAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos

Oct 29, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 11, 2024

Dealership Rating
Employee Rating

Sales department dont care about customer there put you on a table and wait i went there for sam answer about my car 2hrs ant still no answers More

by Don't have a screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 06, 2024

Dealership Rating
Employee Rating

I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak More

by BAEZ436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Mustapha Bernannou, Ramces Rivera , Jacob McNeely

Oct 08, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 04, 2024

Dealership Rating
Employee Rating

It was extremely easy to work with the dealership, salesperson and finance person. I would highly recommend this dealership to anyone who wants to buy a Hyundai. Everyone takes the time to explain all More

by GARRYCHAPMG45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2024

Universal Hyundai responded

Garry, thank you so much for choosing Universal Hyundai! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 23, 2024

Dealership Rating
Employee Rating

Buying a vehicle at Universal Hyundai was actually a pleasant experience. They were friendly and easy to work with. Shout out to Brian, who took the time to sit in the car with us to go over the featu More

by RSTAYLOR230
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera , Errol Gillette, Brian

Aug 23, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Brian, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 04, 2024

Dealership Rating
Employee Rating

Jennifer and Frankie were top notch, very knowledgeable and professional. They were available by text or phone. Simo was easy to work with also extremely professional. Robert Redford from finance was is a More

by VINIFERA97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Jennifer Cacciola , Robert Redford

Aug 05, 2024

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Jennifer and our team had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 13, 2024

Dealership Rating
Employee Rating

Thank you so much, Giovannie, for your knowledge and assistance while we were making our decision to purchase our wonderful Genesis G70. We were really impressed by how professional and helpful Giovanni More

by Speedy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez , Ivan Murillo

Jun 13, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 02, 2024

Dealership Rating
Employee Rating

The professionalism is amazing, which is why I've been a loyal customer for 20 years. The best quality in a car. More

by lisamarkl972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Errol Gillette, Carlos Maldonado

Jun 03, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

2
...

Dealership Inventory (885 Vehicles)

new 2026 Hyundai Venue car, priced at $23,200
2026 Hyundai Venue
new
Lunar White exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade car, priced at $47,850
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
Front-wheel Drive
used 2026 Hyundai Santa Fe car, priced at $33,440
2026 Hyundai Santa Fe
used
Phantom Black exterior
Unknown
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $27,455
2026 Hyundai Tucson
new
Ultimate Red exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade car, priced at $48,103
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
Front-wheel Drive
used 2026 Hyundai Kona car, priced at $25,642
2026 Hyundai Kona
used
Abyss Black Pearl exterior
CVT
Front-wheel Drive