Frank Kelly

So i brong my vehicle in to get the recalls tooking care of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technic of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technician could explain and show me better... I get to the dealership and walked to my vehicle where i was shown my gas tank and the tip of my quick connector for the fuel line snapped and was then told by the technician he tried to superglue it back together everything else came apart fine and was great this snapped when he took it off i took pictures and asked if i could speak to a supervisor and was told he was in a meeting after waiting a hour i asked to speak with the Gm please and was told he was in a meeting ok ill wait after another hour i was told that it was epoxyed and i can see it but not touch it i took another picture and asked for the gm i was told he was not in today i asked can i have his business card please they then told me he doesn't have contact information to call the store number i have the pictures of before when it was superglued and after it was then epoxyed it is more then clear from pictures and looking at the break it was done from the technician and this dealership who do I have to or need to contact to speak to someone to have my vehicle back the same way it was when i dropped it off?? More

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All ways a great experience great people to deal with job done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I will all ways do business with this dealership thank you to all staff of Spitzer motor city More

by viper 22 Verified Customer Verified Customer

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Service department care about customers. Work is done in a timely manner. The service Manager Frank care about your vehicle and makes sure the work is complete. Great Service Work is done in a timely manner. The service Manager Frank care about your vehicle and makes sure the work is complete. Great Service More

by ewb4ever Verified Customer Verified Customer

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Lack of accountability. Unprofessional manager which leads to unprofessional employees. Uncommunicative. Sales dept is great. Service is lacking. Unprofessional manager which leads to unprofessional employees. Uncommunicative. Sales dept is great. Service is lacking. More

by cgeballa Verified Customer Verified Customer

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Always responsive and amazing, easy to work with will always go to this service center always go to this service center More

by Softballs Verified Customer Verified Customer

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Excellent service, was completed at the exact time he said it would be and brakes are perfect said it would be and brakes are perfect More

by mandieandrews Verified Customer Verified Customer

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Great dealership so easy to work with! Very kind and a lot of smiles at the dealership Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW Verified Customer Verified Customer

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Very great customer service n greetings was excellent and the wait time was quick and great thanks for getting my car fixed thre right way the wait time was quick and great thanks for getting my car fixed thre right way More

by pimpin55 Verified Customer Verified Customer

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Everyone in the service department were very knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for me at no charge because of the slight delay More

by bneid686 Verified Customer Verified Customer

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Amazing service! Great people! Felt very respected and cared for! I would recommend for your vehicles needs. Great people! Felt very respected and cared for! I would recommend for your vehicles needs. More

by Tonyscina Verified Customer Verified Customer

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