Gary Nelson

My car was not washed at all. I had also asked for a copy of my paperwork and the extra plan I pay money for. I never received a phone call or email. 2 of my concerns were not add I had also asked for a copy of my paperwork and the extra plan I pay money for. I never received a phone call or email. 2 of my concerns were not addressed as well. More

by AWESTRICK21 Verified Customer Verified Customer

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I always have a great experience at Coastal Kia! They are always fast and efficient yet diligent and do the job well! They are always fast and efficient yet diligent and do the job well! More

by Trinity Verified Customer Verified Customer

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Love the Quick Service the friendly atmosphere and love my Santa Cruz truck dearly thank you my Santa Cruz truck dearly thank you More

by summertimenc Verified Customer Verified Customer

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Love the Quick Service the friendly atmosphere and love my Santa Cruz truck dearly thank you my Santa Cruz truck dearly thank you More

by summertimenc Verified Customer Verified Customer

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Outstanding overall service as usual. The staff are professional and service met my expectations too! The staff are professional and service met my expectations too! More

by bshort2186 Verified Customer Verified Customer

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The team at Coastal Kia you is top notch. They treat you like family. They are knowledgeable and they have always provided an accurate, realistic time frame when I choose to wait in the lobby They treat you like family. They are knowledgeable and they have always provided an accurate, realistic time frame when I choose to wait in the lobby. Every interaction I’ve had there has been superb, regardless of who or which department I am working with. Can’t say enough great things about them! More

by milabarman Verified Customer Verified Customer

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The Service Department once again, took the extra step in correcting my faulty injector. Service Consultant Gary Nelson met me at the door and got me checked in while my regular Service Consultant, Sam Weism correcting my faulty injector. Service Consultant Gary Nelson met me at the door and got me checked in while my regular Service Consultant, Sam Weisman, was busy with another customer. This is not unusual as the Service Department at Coastal Kia acts as a Team, and back up each other with the main goal of serving the customer. After the repair Sam Weisman called to insure that my car was 100%, and it was thanks to the Service Team at Coastal Kia More

by DOUGNBETTY Verified Customer Verified Customer

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AJ was kind, up front, very responsive and did everything he could to give me the best experience possible. I've worked with multiple dealerships in the past, and truth be told every single one has always be he could to give me the best experience possible. I've worked with multiple dealerships in the past, and truth be told every single one has always been a disappointing or awful experience, leaving me feeling cheated, a burden, and not a priority. I honestly was expecting another let down with my warranty. The news that they not only found multiple other issues and that all of them were going to be fully covered blew me away. The experience provided to me by Coastal Kia was top of the line, and was a breath of fresh air after so many terrible experiences. Thank you AJ, and thank you Coastal Kia Team! More

by CADENHASTINGS114 Verified Customer Verified Customer

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Bob and the crew take very good care of me and my wife when we need them. Thanks Team! 5 STARS when we need them. Thanks Team! 5 STARS More

by MMAPLE Verified Customer Verified Customer

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Good service and I will continue to take my car there. Car was done when it said it would be. Car was done when it said it would be. More

by PFORSEMAN Verified Customer Verified Customer

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