Gerald West | Page 2

Great customer service. So happy with my new Camry! Thank you for all your help! So happy with my new Camry! Thank you for all your help! More

by DAYNARAE2008 Verified Customer Verified Customer

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Entire team was great and fun to work with. Answered all our questions and were patient. Answered all our questions and were patient. More

by KEVINJETHVA Verified Customer Verified Customer

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Best experience in buying a car yet! I will never go anywhere else to buy another car again!! I will never go anywhere else to buy another car again!! More

by MCALDWELL644 Verified Customer Verified Customer

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it was a good Esperance, and I tell all my friends and family. we are repeat customers and we will be back. family. we are repeat customers and we will be back. More

by CLIFF17 Verified Customer Verified Customer

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It was the most pleasant and quickest car shopping I have ever done. Gerald was very nice and informative. When it’s time for another car down the future, that will be my first stop. ever done. Gerald was very nice and informative. When it’s time for another car down the future, that will be my first stop. More

by AMYKASTER Verified Customer Verified Customer

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I came in requesting to see 2 cars specifically. The sales team point of contact refused to show me the car I requested.. The car I did test drive and ultimately purchased is a fine choice although The sales team point of contact refused to show me the car I requested.. The car I did test drive and ultimately purchased is a fine choice although it did not have enough passenger seating for my needs. Once I agreed to purchase the car this is what the sales person said, " We have this car listed originally at 27k, reduced to 24k but I know you need it so I'm going to give 2k for your trade in and sell this car for 19,500" While I was waiting I overhear another sales team member loudly say, "this lady wants a car with low miles for $8000. I'm going to tell her walk off a cliff. Just walk off a cliff for $8000." I go to the financing area and wait, while I am there I look on the website and see the car I was preparing to purchase is listed for 18,944. When I confront the sales person about this not only was he not surprised, he told a clear lie that "it must have just been reduced" I chose to not trade my car in because of the deceitful nature of my interaction with the overall team. My experience with the sales deceitful and, honestly threatening to overhear such crass conversations in the sales team open office area about potential car buyers. The car itself is a good car and in good shape, however I would not return to purchase a car at this location and I would not recommend it to family or friends, or anyone. ** I have no opinion of Gerald West, he was not my point of contact for the purchase of this vehicle. More

by MJH092014 Verified Customer Verified Customer

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I enjoyed working with Gerald West. He was very friendly and helpful answering all my questions. He was very friendly and helpful answering all my questions. More

by LEWIS.PATRICIA90 Verified Customer Verified Customer

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Everything was great! I was able to get in, sort out what I needed, and complete the financing. I was able to get in, sort out what I needed, and complete the financing. More

by INTERNETAUTHOR Verified Customer Verified Customer

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Great service, quality workmanship, awesome customer service, kept me updated throughout the repairs. I will always from now on bring my truck there for all services needed, Mr. Martinez is a great est service, kept me updated throughout the repairs. I will always from now on bring my truck there for all services needed, Mr. Martinez is a great estimator. More

by GREGBISHOP1217 Verified Customer Verified Customer

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Always attentive service. ASM Mason is a true asset. Informative, stays on top of repairs and service, advises when needed, and is on time to deliver when promised.. Mac Haik ASM Mason is a true asset. Informative, stays on top of repairs and service, advises when needed, and is on time to deliver when promised.. Mac Haik is the only place I service my Toyotas from and the only place I buy Toyotas from. In, fact I have only ever owned Toyota and glad I did. Now my children own Toyotas too! Quality and Safety. Thanks for excellent service! More

by HappyToyotaCustomer Verified Customer Verified Customer

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