Giovanne Sanchez | Page 2

Excelente 👌 me encant el servicio y la simpatía para con los clientes se siente muy agosto los clientes se siente muy agosto More

by CARMENLULY74 Verified Customer Verified Customer

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Excelente todo el proceso de venta y excelente asesoría de parte de Giovanny. Los felicito de parte de Giovanny. Los felicito More

by riera.alfred Verified Customer Verified Customer

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They took very good care of us. They made sure we had everything we needed before we left. They made sure we had everything we needed before we left. More

by JCDOYLE04 Verified Customer Verified Customer

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Sales staff worked very hard to make a deal which was acceptable to me and for the dealership. They were willing to search for the perfect vehicle for me and mission accomplished! acceptable to me and for the dealership. They were willing to search for the perfect vehicle for me and mission accomplished! More

by sedoepp1910 Verified Customer Verified Customer

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It was a great service and the the staff working at the dealer are alway helpful dealer are alway helpful More

by MJMM88 Verified Customer Verified Customer

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The staff Was amazing from the time I walked in the door Until the time I left with the car the sale staff was very very helpful dealership was very very clean kind and courteous would definitely buy anothe Until the time I left with the car the sale staff was very very helpful dealership was very very clean kind and courteous would definitely buy another car from Universal group More

by PMWETZ Verified Customer Verified Customer

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I had a Santa Fe for 18 yrs, bought at this location and always received excellent service. On May 7th I bought a 2018 Chevrolet Stark LT; after been in your location from 3pm to almost 8 pm I left with always received excellent service. On May 7th I bought a 2018 Chevrolet Stark LT; after been in your location from 3pm to almost 8 pm I left with a dirty car. Your sales staff told me ,after I point out the car was dirty, in your dealership you do not detail/clean old cars as you do new cars. After I really showed them how disappointed I was with the service; they asked me to bring the car back and it will be clean. I took the car back and showed them a rusty area behind the driver area. I was so upset with all that happened on May 7th, that I didn’t notice that before. That was fixed after Jose from the Finane area told the Sales person Mr. Giovannie Sanchez, something should be done to fix it. I could not believe in your dealership a car wii be sold in that condition. To my surprise and dissatisfaction the car was never cleaned. I have never had such a bad experience investing thousands of dollars. My impression on your sales staff, and service staff, specially on Mr Sanchez is that he is not concern about a happy, satisfied customer. When a person buy a car from a dealer, it doesn’t matter if it is a new car or a used car. The customer should be treated the same way. People that I have shared my experience with, had suggested for me to report your dealership to the BBA. More

by GI44GI33 Verified Customer Verified Customer

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Mr.Erik and Mr;Giovanne has been very good in the sales and financing process. and financing process. More

by ELBACKUP Verified Customer Verified Customer

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The staff was pleasant and very informative. They were clear and understood what I wanted and they were able to get me exactly what I wanted. They were clear and understood what I wanted and they were able to get me exactly what I wanted. More

by ARPACHECO114 Verified Customer Verified Customer

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Nice people not exactly the deal I wanted but I wanted the car and settled the car and settled More

by BIGDOGS53044 Verified Customer Verified Customer

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