Graham Watson
Graham Watson at Family Hyundai

Graham Watson

General Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.4
387 Reviews

Dealership Experience

16 yrs, 1 mo

Industry Experience

29 yrs, 2 mos

Languages Spoken

English English

4.4

387 Reviews

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387 Reviews of Graham Watson

June 05, 2025

Dealership Rating
Employee Rating

My last service was a oil change and oil was all over my engine bay More

by JACK_FLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Family Hyundai responded

Jack, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 08, 2025

Dealership Rating
Employee Rating

We had a good experience with our salesman. However, we've had issues with the service department and the manager of the facility. We've been dealing with the issues since August of 2024 and we More

by jorjor1484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 11, 2025

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 11, 2025

jorjor1484 responded

We would appreciate a call back to resolve our ongoing issues. However, we've been attempting to reach the manager, Graham, since August of 2024 and he has yet to reply or respond. So, I doubt anyone will reach out to us. As I said, we will continue to rate this dealership poorly.

March 28, 2025

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What a pleasant experience buying from Jaclyn and the process was very easy with finance dept. More

by martinezwendya
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt, Maverick Watson

Mar 28, 2025

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 17, 2025

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Employee Rating

This is my 4th new vehicle purchase from Family/Mayweather, need I say more? They make the purchasing process effortless!! More

by abw6137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Mayweather or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 09, 2025

Dealership Rating
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I had issues with my pinstriping. It had to be done three time before it was acceptable, not popping up. This dealership went above and beyond to make it right. This situation was out More

by Sjshoaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, Ricky Gushi, Maverick Watson , Jo Anna Gonzales-service department does an excellent job

Mar 10, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

March 07, 2025

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Very professional team, friendly, quick service, comfortable waiting room atmosphere, family friendly service, enjoyable experience! More

by DEZIROMO2010
Service Price Transparency
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Recommend Dealer
Yes
Mar 07, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 14, 2025

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Employee Rating

I bought my car here at Family Hyundai 10 years ago and feel my Sonata. has received excellent service!!! I have worked with a Fabulous Service Writer, COLIN, who has guided me along the way ensuring my So More

by Sue D
Recommend Dealer
Yes
Feb 14, 2025

Family Hyundai responded

Thank you, Sue! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

January 26, 2025

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Employee Rating

The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kristie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2025

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Employee Rating

Great dealership to do a service with and buy a new car from. I bought the last five cars from them and will continue. More

by trgoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Jan 13, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 30, 2024

Dealership Rating
Employee Rating

The service manager Michael was very rude and stated for me not to bring my vehicle back after I questioned the invoice because they over charged me. I showed the cashier and one of the sales manager’s Bob More

by PROSPERNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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