Gus Alatorre
Gus Alatorre at Toyota of Lancaster

Gus Alatorre | Page 14

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
422 Reviews
4.7

422 Reviews

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422 Reviews of Gus Alatorre

November 25, 2024

Dealership Rating
Employee Rating

Excellent services they really know how to take care of the customers & meet there needs More

by ANGIE_BAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 24, 2024

Dealership Rating
Employee Rating

Pretty quick service and the staff is very friendly and informative. Pricing is usually pretty high but with coupons it's great! 👍 More

by arelydeleon990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

November 24, 2024

Dealership Rating
Employee Rating

Good to excellent. The estimated fix time matched the actual. Also the personnel in the office was friendly. More

by joeandpatty5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Jimenez

Nov 25, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

November 23, 2024

Dealership Rating
Employee Rating

Jeff Calero in sales and now in finance is awesome as well as Gus Alatorre in service. More

by ASABLAN6995
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Calero 5 Stars

Nov 25, 2024

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

November 21, 2024

Dealership Rating
Employee Rating

Gustavo Alatorre and Chanin Yescas are the best about customer care and service since the first day Gustavo help me a lot with my concerns and helps me a lot with my car problems also the great service a More

by GREENDAY81830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas, De guy names Brandon Magaña great sales person

Nov 21, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

November 21, 2024

Dealership Rating
Employee Rating

Great service. Quick,reliable and on point. Didn't have to wait long. Still miss the morning donuts they use to have . More

by lizbevant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Toyota of Lancaster responded

we sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you and we will be sure to pass along your suggestion.

November 18, 2024

Dealership Rating
Employee Rating

Very helpful and accommodating staff, they are super dedicated to there job im satisfied , and my car has a big difference More

by Lady Lucille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

November 12, 2024

Dealership Rating
Employee Rating

Each of the staff, from scheduling my appointment through completion of service, that I interacted with was friendly, courteous and performed their jobs efficiently. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Toyota of Lancaster responded

We’re really grateful and appreciate you taking the time to share your rating with us.

November 12, 2024

Dealership Rating
Employee Rating

I have purchased three cars from them. Friendly and prompt service. I will continue to use them More

by GLORIAGLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

November 11, 2024

Dealership Rating
Employee Rating

Excellent service and they are helpful. The service are always satisfying. They should serve Donut and not only coffee while we're waiting. Only if they can. Thanks for the coffee. More

by kalaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path. We will be sure to bring up your suggestions to upper management.

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