Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gus Alatorre
Gus Alatorre at Toyota of Lancaster

Gus Alatorre | Page 16

Service Advisor

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
422 Reviews
4.7

422 Reviews

Write a Review

422 Reviews of Gus Alatorre

October 29, 2024

Dealership Rating
Employee Rating

They were prompt and courteous They need to smile a little more but went very well. More

by leticiamoran3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco , Annie Vodegel

Report | Print
Oct 30, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 28, 2024

Dealership Rating
Employee Rating

I like the service of professional ism and courtesy of servicing my car and me. Thank you More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 28, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

October 26, 2024

Dealership Rating
Employee Rating

Most excellent dealer and salesman from this company would recommend you guys to anybody excellent More

by mouladrmanone60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Annie Vodegel, Chanin Yescas, Anthony

Report | Print
Oct 28, 2024

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

October 25, 2024

Dealership Rating
Employee Rating

service dept needs better communication and explanation if services to be done snd time frame More

by smarmon0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 28, 2024

Toyota of Lancaster responded

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

October 24, 2024

Dealership Rating
Employee Rating

Nice people to deal with the service was quick and on time I would definitely go back again More

by DARIUS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2024

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

October 22, 2024

Dealership Rating
Employee Rating

The maintenance service provided was completed on time, satisfied on the work done, thank you More

by Rozmharie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Mejia, Erick Bravo

Report | Print

October 19, 2024

Dealership Rating
Employee Rating

Took my car for a routine maintenance service, The staff was professional and friendly, they explained everything clearly. I appreciate the attention to detail and I highly recommend Toyota of Lancaster! T More

by OSCARVCHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco

Report | Print
Oct 21, 2024

Toyota of Lancaster responded

It’s heartwarming to receive such positive feedback. Thank you for acknowledging our staff. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.

October 13, 2024

Dealership Rating
Employee Rating

Service was excellent, curious, kind and knowledgeable. Service was fast, and all my issues were addressed More

by perry.chamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Annie Vodegel, Chanin Yescas

Report | Print
Oct 14, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

October 12, 2024

Dealership Rating
Employee Rating

Great service and service representative waiting was minimum the waiting room was clean and will cap everything was nice and accept More

by RRACBUNCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Chanin Yescas

Report | Print
Oct 14, 2024

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

October 09, 2024

Dealership Rating
Employee Rating

Needs a little more coordination and smiles on some of the employees especially at cashier ,other than that good service More

by Chepetunca70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 09, 2024

Toyota of Lancaster responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately

1
...
15
16
17
...
43

Dealership Inventory (215 Vehicles)

used 2024 Chevrolet TrailBlazer car, priced at $23,605
2024 Chevrolet TrailBlazer
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
$23,605
View Details
used 2024 Toyota Tundra car, priced at $43,120
2024 Toyota Tundra
used
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
$43,120
View Details
used 2024 Toyota RAV4 car, priced at $28,110
2024 Toyota RAV4
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
$28,110
View Details
new 2026 Toyota Tacoma car, priced at $46,714
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
$46,714
View Details
used 2023 Toyota Corolla car, priced at $20,621
2023 Toyota Corolla
used
Celestite exterior
Automatic
Front-wheel Drive
$20,621
View Details
used 2024 Subaru Crosstrek car, priced at $25,120
2024 Subaru Crosstrek
used
Crystal Black Silica exterior
Automatic
All-wheel Drive
$25,120
View Details
View All Inventory