418 Reviews
Write a Review418 Reviews of Gus Alatorre
September 07, 2023
Toyota of Lancaster has exceptional service, the staff is courteous technicians are knowledgeable, always a great experience. courteous technicians are knowledgeable, always a great experience. More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Annie Vodegel, Chanin Yescas
September 03, 2023
Un servicio excelente Gracias por atender en la hora que les pedí estoy satisfecho por su amabilidad les pedí estoy satisfecho por su amabilidad More
Other Employees Tagged: Erick Bravo
September 01, 2023
Service department is always friendly such good customer service never fails. Always have resolutions for any issues that arises with my vehicle. service never fails. Always have resolutions for any issues that arises with my vehicle. More
Other Employees Tagged: Douglas Velasco
August 29, 2023
The staff was Friendly informative and kept me up on what was happening with my car was happening with my car More
Other Employees Tagged: Erick Bravo , Chanin Yescas
August 28, 2023
I'm satisfied with my service, job was done in time. Friendly customer service I was given Friendly customer service I was given More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Annie Vodegel, Chanin Yescas
August 24, 2023
The bottom of my vehicle was not screwed on when given back to me, which caused mud to get trapped after the tropical storm. Car lost power. back to me, which caused mud to get trapped after the tropical storm. Car lost power. More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Sonny Asaad, Annie Vodegel, Chanin Yescas, Letter is wonderful
August 23, 2023
This was the worst exoerience ever! The people are beyond rude. We were sent a quote for $139.47 for the oil change and the air filters. Then they sent us a message that we needed bo The people are beyond rude. We were sent a quote for $139.47 for the oil change and the air filters. Then they sent us a message that we needed both air filters, tire rotation, and tire balance and it was going to cost over $300 for everything. So we said to just do the oil change and they charged us $169.59 for just an oil change and to inspect the car which was purchased at this Toyota dealership and is completely under warranty. Please go anywhere but this dealership. Oh! And the estimate was for 45 mins and it took over 3 hrs. Never again! More
August 22, 2023
Mostly friendly staff who understand customer's needs. However, I prefer to find other places to fix my car because of their overpriced work. I had to fix an issue they caused and they were not willing to However, I prefer to find other places to fix my car because of their overpriced work. I had to fix an issue they caused and they were not willing to fix it. More
August 18, 2023
I paid over 2,300 dollars and they did not complete everything I paid for. They did not do the balance of the tires and also the alignment (I believe). Not sure what else they did not do. Now I don’t t everything I paid for. They did not do the balance of the tires and also the alignment (I believe). Not sure what else they did not do. Now I don’t trust this Toyota dealership for my maintenance. More
Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Melissa Larios, Douglas Velasco , Annie Vodegel, Chanin Yescas

