Gus Arcon
Gus Arcon at Lexus of North Miami

Gus Arcon | Page 4

Business Development Director

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.7
76 Reviews

Originally from the United Kingdom, Gus Arcon is a seasoned automotive professional with over 13 years of experience at Lexus of North Miami sales and dealership operations. Now serving as Business Development Director at Lexus of North Miami, Gus combines a strong sales background with strategic leadership to drive sustainable growth and elevate the customer experience. With a deep understanding of the Lexus brand and its premium standards, Gus focuses on innovation, relationship development, and long-term business performance.

Dealership Experience

10 yrs, 5 mos

Industry Experience

12 yrs, 6 mos

Languages Spoken

Afrikaans Afrikaans

Cantonese Cantonese

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4.7

76 Reviews

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76 Reviews of Gus Arcon

November 16, 2024

Dealership Rating
Employee Rating

Kelia and Gus were kind, professional and helpful. Thank you! You have a great team! More

by Ayse Aytug Oner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Bukhari, Kelia Tejada

Nov 18, 2024

Lexus of North Miami responded

Thank you for taking the time to share your amazing experience with Kelia and Gus at Lexus of North Miami! We hope to see you again down the road!

November 04, 2024

Dealership Rating
Employee Rating

Recently leased a Lexus here and had a great experience thanks to Kelia, my sales advisor. She is so great and pleasant to work with. She exudes the best energy which made this process very exciting. I had More

by tduque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman Santana, Danielle Contaldi , Kelia Tejada

Nov 05, 2024

Lexus of North Miami responded

We're delighted to hear about your seamless leasing experience at Lexus of North Miami! It's wonderful that Kelia, Gus, Roman, and Danielle made the process enjoyable for you. Thank you for recommending us; we look forward to seeing you again in the future!

November 01, 2024

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Employee Rating

My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th More

by BEVPKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Rubenfeld, Vladimir Keslin, Sean Kamal, Reinaldo Berroa , Jose Almonte, Anna Chebotova, Bobby Rahmani, Brittany Stillwell

Nov 01, 2024

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to know that our professionalism and customer care continue to meet your expectations. We appreciate your support and look forward to serving you again in the future!

October 30, 2024

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Employee Rating

Lexus of North Miami has always given the best service since being a client over 8-years. They always make sure my car is well taken care of. More

by tabai865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Paulino, Mona Green , Bobby Rahmani

Oct 30, 2024

Lexus of North Miami responded

Thank you for being a loyal client of Lexus of North Miami for over 8 years! We're delighted to know that our team consistently provides the best service and takes great care of your car. We look forward to continuing this relationship with you!

October 26, 2024

Dealership Rating
Employee Rating

Incredible service with a smile! Don't see that much these days. Always attentive and thorough. Kelia is first string on any team! More

by sradtke914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelia Tejada

Oct 28, 2024

Lexus of North Miami responded

We're delighted to hear that Kelia and the team at Lexus of North Miami provided such attentive and thorough service. Thank you for recognizing their efforts, we appreciate your support!

October 21, 2024

Dealership Rating
Employee Rating

I had an amazing experience at Lexus, thanks to the incredible team of Erez, Gus, and Ramond! From the moment I walked in, they went above and beyond to make sure I was taken care of. Their professiona More

by m4y00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Lexus of North Miami responded

We're delighted to hear that Erez, Gus, and Ramond provided such exceptional service during your visit to Lexus of North Miami! It's wonderful knowing our team consistently delivers a seamless experience for you. Thank you for choosing us once again; enjoy your new Lexus!

October 04, 2024

Dealership Rating
Employee Rating

I'm from TX and The Dealer ship in TX don't have the car GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & More

by Sango
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 04, 2024

Lexus of North Miami responded

We're delighted to hear that Anna and Jhan provided you with professional service at Lexus of North Miami, even from afar! It's great to know you're satisfied with your GX 550 Premium Plus. Safe travels back in Texas, and thank you for choosing us!

October 04, 2024

Dealership Rating
Employee Rating

Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS More

by jdiaz1791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez, Reinaldo Berroa, Tyrie Yansen , Brittany Stillwell

Oct 04, 2024

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted that Angel and Tyrie provided excellent service. We look forward to assisting you with your next car purchase!

August 08, 2024

Dealership Rating
Employee Rating

My experience at Lexus North Miami was stellar. Usually going to car dealerships can be really stressful because most sales reps lack honesty but at Lexus North Miami this was not the case. Jose an More

by alexanthony1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Portillo, Ramon Cabrera , Jose Figureoa, Gentleman that set up my insurance was really good as well

Aug 08, 2024

Lexus of North Miami responded

We're delighted to hear that Jose, Luis, and Ramon made your experience at Lexus of North Miami so positive. Thanks for the high recommendation and enjoy your new GX 550!

July 25, 2024

Dealership Rating
Employee Rating

Gus Called to offer help after buying my new car. Gus sounded concerned at first, made promises and never called back, no follow up just like the sales person Jade who lied to me on multiple occasion More

by Brijan81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Angel Rodriguez, Jade Munoz

Jul 26, 2024

Lexus of North Miami responded

Brijan, I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we fell short here. I think it's best I step in and offer my assistance directly. I will reach out so we can address this issue soon. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

Oct 14, 2024

Brijan81 responded

Britney, You were left a message, while I was on hold from Lexus corporate. Still waiting 3 months for your return phone call. Horrible sales experience from beginning to end.

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