Gustavo Rodriguez
Gustavo Rodriguez at Vera Cadillac

Gustavo Rodriguez

Service Director

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.8
146 Reviews
4.8

146 Reviews

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146 Reviews of Gustavo Rodriguez

September 11, 2025

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Employee Rating

After visiting several dealerships i was impressed with the 1st contact, salesman Kamel Machado. He was very charismatic and friendly and made me feel right at home. After several visits and a no pressure More

by jfromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena, Gabino Ramos, Kamel Bicelis Machado , Nestor Suarez

Sep 11, 2025

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 05, 2025

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Employee Rating

The service department is awsome. They are courteous and very helpful. My service rep, Givanni was amazing. Kept me in the loop the whole time my car was in service. 2 thumbs up to More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena

Sep 05, 2025

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 07, 2025

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Employee Rating

I have been a customer for over 10 years and the service is still A1 thank you Gio for your excellent service. Gustavo and Leo who oversees the service team ensures the customers are happy Thank you a More

by GENY0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena , Giovanni

Aug 07, 2025

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

July 03, 2025

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Employee Rating

From the owner, service mgr, service supervisor, and couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my bus More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Leo Pena , Anwar

Jul 04, 2025

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 30, 2025

Dealership Rating
Employee Rating

The staff is very personable, friendly and competent from the service manager Gustavo to my service advisor Nestor I don't intend for anyone else to service my car other than Vera Cadillac. I always receive More

by yabdale19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero

May 30, 2025

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

May 20, 2025

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Employee Rating

Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. More

by aenglert10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 15, 2025

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Employee Rating

I Solid Team. Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick o More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Leo Pena , Anwar.

May 15, 2025

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2025

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Employee Rating

Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient More

by luewerton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Vera Cadillac responded

Thank you! Conrad and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2025

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Employee Rating

After leaving my earlier not so great review I would like to rescind it .. upon leaving the review I was almost immediately contacted by Gus Rodriquez the Gm of the dealer and professionally handled The More

by Iluvcarz40
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2024

Dealership Rating
Employee Rating

Words can’t express how many countless times Gus & Leo have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Leo Pena

Dec 13, 2024

Vera Cadillac responded

Thank you for taking the time to share your feedback with us, Robert. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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