
Gustavo Rodriguez
Service Director
Vera Cadillac
300 South University Drive
Pembroke Pines, FL 33025
149 Reviews
Write a Review149 Reviews of Gustavo Rodriguez
October 03, 2025
I recently had my vehicle serviced at Vera Cadillac and was delighted with the experience. Mikey, the team’s attentive and polite professional, answered all my questions, kept me updated, and ensured effic was delighted with the experience. Mikey, the team’s attentive and polite professional, answered all my questions, kept me updated, and ensured efficient service. The welcoming atmosphere and top-notch customer service made me feel valued and confident in the quality of the service. Highly recommend Vera Cadillac for excellent service and a caring team! More
September 27, 2025
Overall, my experience with the service department turned out to be positive. Although it took some time, in the end they made sure I was satisfied and I truly appreciate the effort. out to be positive. Although it took some time, in the end they made sure I was satisfied and I truly appreciate the effort. More
September 19, 2025
I brought my GMC truck into the Service Department and Eric was my Service Advisor. Eric is excellent at communicating and following up with all my needs. My technician was Danny Alfonso who was superb an Eric was my Service Advisor. Eric is excellent at communicating and following up with all my needs. My technician was Danny Alfonso who was superb and is one of a kind. I also would like to commend Dan and Sam in the Express Department who are also excellent. My overall experience was great I will bring my vehicle back there again. More
Other Employees Tagged: Leo Pena
September 11, 2025
After visiting several dealerships i was impressed with the 1st contact, salesman Kamel Machado. He was very charismatic and friendly and made me feel right at home. After several visits and a no pressure the 1st contact, salesman Kamel Machado. He was very charismatic and friendly and made me feel right at home. After several visits and a no pressure approach, I decided to pull the trigger on the new 2026 Cadillac Vistiq. Also very happy w the service dept and their staff. Great dealership that I will be referring friends and family to. More
Other Employees Tagged: Leo Pena, Gabino Ramos, Kamel Bicelis Machado , Nestor Suarez
September 05, 2025
The service department is awsome. They are courteous and very helpful. My service rep, Givanni was amazing. Kept me in the loop the whole time my car was in service. 2 thumbs up to They are courteous and very helpful. My service rep, Givanni was amazing. Kept me in the loop the whole time my car was in service. 2 thumbs up to these guys and the great job rhey do.. More
Other Employees Tagged: Leo Pena
August 07, 2025
I have been a customer for over 10 years and the service is still A1 thank you Gio for your excellent service. Gustavo and Leo who oversees the service team ensures the customers are happy Thank you a is still A1 thank you Gio for your excellent service. Gustavo and Leo who oversees the service team ensures the customers are happy Thank you again !!!! More
Other Employees Tagged: Leo Pena , Giovanni
July 03, 2025
From the owner, service mgr, service supervisor, and couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my bus couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my business w out these guys- Rich, Gus, Leo and Anwar- thank you for your sincerity, common sense and emotional intelligence More
Other Employees Tagged: Richard Gonzalez, Leo Pena , Anwar
May 30, 2025
The staff is very personable, friendly and competent from the service manager Gustavo to my service advisor Nestor I don't intend for anyone else to service my car other than Vera Cadillac. I always receive the service manager Gustavo to my service advisor Nestor I don't intend for anyone else to service my car other than Vera Cadillac. I always receive exceptional customer service. The waiting area is very comfortable. Valet pick up and return was flawless. No down time from work made the service hassle free. More
Other Employees Tagged: Carlos Caballero
May 20, 2025
Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. More
Other Employees Tagged: Richard Gonzalez, Chris Cobos-Vera, Jorge Morales, Leo Pena, Riley Alter
May 15, 2025
I Solid Team. Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick o Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick on his feet w a wealth of knowledge and experience also keeps the team organized. Anwar has been the easiest service representative to deal with, he’s patient far from sarcastic and genuine. More
Other Employees Tagged: Richard Gonzalez, Leo Pena , Anwar.