Gustavo Rodriguez
Gustavo Rodriguez at Vera Cadillac

Gustavo Rodriguez

Service Director

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.8
149 Reviews
4.8

149 Reviews

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149 Reviews of Gustavo Rodriguez

October 03, 2025

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Employee Rating

I recently had my vehicle serviced at Vera Cadillac and was delighted with the experience. Mikey, the team’s attentive and polite professional, answered all my questions, kept me updated, and ensured effic More

by jamesric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

September 27, 2025

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Employee Rating

Overall, my experience with the service department turned out to be positive. Although it took some time, in the end they made sure I was satisfied and I truly appreciate the effort. More

by Pieroballen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2025

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 19, 2025

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Employee Rating

I brought my GMC truck into the Service Department and Eric was my Service Advisor. Eric is excellent at communicating and following up with all my needs. My technician was Danny Alfonso who was superb an More

by dsk57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena

Sep 19, 2025

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2025

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After visiting several dealerships i was impressed with the 1st contact, salesman Kamel Machado. He was very charismatic and friendly and made me feel right at home. After several visits and a no pressure More

by jfromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena, Gabino Ramos, Kamel Bicelis Machado , Nestor Suarez

Sep 11, 2025

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

September 05, 2025

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Employee Rating

The service department is awsome. They are courteous and very helpful. My service rep, Givanni was amazing. Kept me in the loop the whole time my car was in service. 2 thumbs up to More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena

Sep 05, 2025

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 07, 2025

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Employee Rating

I have been a customer for over 10 years and the service is still A1 thank you Gio for your excellent service. Gustavo and Leo who oversees the service team ensures the customers are happy Thank you a More

by GENY0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena , Giovanni

Aug 07, 2025

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

July 03, 2025

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Employee Rating

From the owner, service mgr, service supervisor, and couple of the intake specialist I feel genuinely blessed and valued to have a team like this that always-genuinely has my back. I couldn’t run my bus More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Leo Pena , Anwar

Jul 04, 2025

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 30, 2025

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Employee Rating

The staff is very personable, friendly and competent from the service manager Gustavo to my service advisor Nestor I don't intend for anyone else to service my car other than Vera Cadillac. I always receive More

by yabdale19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero

May 30, 2025

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

May 20, 2025

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Employee Rating

Great experience any time I bring my vehicle in. Chris the advisor goes above and beyond each time to make sure everything with my vehicles are taken care of. More

by aenglert10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 15, 2025

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Employee Rating

I Solid Team. Hard workers. Patient and genuine. Rich runs an amazing business. Gus is an amazing leader as he consistently leads an amazing team. Leo is quick o More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Leo Pena , Anwar.

May 15, 2025

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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