Gustavo Rodriguez

I just drove home from Vera Cadillac Buick GMC in Pembroke Pines with a car I’m genuinely excited about, and I feel like I owe Carlos and Jorge some credit. Carlos in sales actually listened—he asked Pembroke Pines with a car I’m genuinely excited about, and I feel like I owe Carlos and Jorge some credit. Carlos in sales actually listened—he asked what I really needed, and let me take my time without the usual rush. The whole place felt easygoing—the guest lounge was comfortable, the staff greeted me by name, and nobody pushed me toward a decision. Carlos and Jorge handled two little problems that would’ve ended my day at other dealers, and they did it without making it a big deal. I left feeling like I’d worked with people who actually wanted me to drive away happy, not just to close a sale. I’ll definitely be back for service—and I’ll ask for them by name. More

by jamesric Verified Customer Verified Customer

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The service Jorge and Luis provided was first class right down to the smallest detail! down to the smallest detail! More

by Joseph.paschitti Verified Customer Verified Customer

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On January 14th, 2025, I brought my car to Vera Cadillac to have the front brakes repaired. My Service Advisor, Eric, stands out as the epitome of professionalism and exceptional customer care. He kept me i to have the front brakes repaired. My Service Advisor, Eric, stands out as the epitome of professionalism and exceptional customer care. He kept me informed with regular updates and responded promptly to my questions, making me feel truly valued as a customer. Importantly, Eric always treated me with respect and never made any assumptions based on my gender—something I greatly appreciate. As a customer, being met with respect and equality is important to me, regardless of a Service Advisor's automotive expertise. From the very first day I met Eric, he has consistently gone above and beyond to ensure his customers are happy and satisfied with their service experience. After the repair, my brakes function perfectly and my car runs smoothly. Knowing that my car received a safe and effective repair gives me peace of mind, and for that, I am grateful to Eric for his professionalism, clear communication, expertise, and dedication. His honest approach turned what could have been a stressful situation into a positive, reassuring experience. Thank you, Eric, for your outstanding service and for always going the extra mile. I also want to extend my gratitude to the entire team at Vera Cadillac for being the best dealership in town. More

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They are the Best Very sincere and will go out of there way to help your needs way to help your needs More

by melst95774 Verified Customer Verified Customer

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Alex helped me with a serious issue with my vehicle, but got me back on the road the service here is great 👍 got me back on the road the service here is great 👍 More

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Vera Cadillac is hands down the best dealership around. Their team consistently delivers exceptional professionalism and customer service, and my service advisor, Eric, is outstanding. Their team consistently delivers exceptional professionalism and customer service, and my service advisor, Eric, is outstanding. More

by fatima_abdu Verified Customer Verified Customer

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Eric is always on point and provides exceptional service. A 10 out of 10!!! Five Stars!!! A 10 out of 10!!! Five Stars!!! More

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Super easy and friendly. Been using this dealer since 2010. I moved 3 hours away and they are always helping me when I need a new car. Appreciate everyone Been using this dealer since 2010. I moved 3 hours away and they are always helping me when I need a new car. Appreciate everyone More

by ledward1245 Verified Customer Verified Customer

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I recently had my vehicle serviced at Vera Cadillac and was delighted with the experience. Mikey, the team’s attentive and polite professional, answered all my questions, kept me updated, and ensured effic was delighted with the experience. Mikey, the team’s attentive and polite professional, answered all my questions, kept me updated, and ensured efficient service. The welcoming atmosphere and top-notch customer service made me feel valued and confident in the quality of the service. Highly recommend Vera Cadillac for excellent service and a caring team! More

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Overall, my experience with the service department turned out to be positive. Although it took some time, in the end they made sure I was satisfied and I truly appreciate the effort. out to be positive. Although it took some time, in the end they made sure I was satisfied and I truly appreciate the effort. More

by Pieroballen Verified Customer Verified Customer

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