Hannah Seal
Hannah Seal at Maple Hill Auto Group
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Hannah Seal | Page 15

Volkswagen Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
467 Reviews

Hi, my name is Hannah. I have been with Maple Hill since 2019 as the Volkswagen service advisor. I have been in the automotive industry since 2012. I fell in love with helping customers understand what is going on with their vehicles and what they need to do to fix them. I am very customer service-oriented and I thrive in fast-paced environments. Be rest assured that when you come see me at Maple Hill I will be as honest and as helpful as possible! I have received and maintained a master service consultant certificate for the last three years with Volkswagen. I recently received an award from Volkswagen dealer skills tournament for making it to regionals for customer service! I look forward to providing you with the best possible experience!

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

4.8

467 Reviews

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467 Reviews of Hannah Seal

June 27, 2022

Dealership Rating
Employee Rating

Great Service! I set up my scheduled maintenance at Maple Hill Auto Group website and the service department were right there to take care of my car when I arrived. More

by BRUNOO_BIT
Recommend Dealer
Yes
Jun 28, 2022

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@mapleauto.com

June 20, 2022

Dealership Rating
Employee Rating

I feel like I can trust Maple Hill. Work is always don’t promptly, they explain everything, and the waiting area is super comfortable. More

by ASCHLAACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Lena Grubb, Lauren Armbruster, Morgan Tassell , The shuttle driver was super nice!

Jun 20, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out to us if there is anything else we can assist you with. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

June 18, 2022

Dealership Rating
Employee Rating

They are very nice and helpful. The waiting room is very clean. Bathrooms are clean.. More

by KBERCAW57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out to us if there is anything else we can assist you with. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

June 09, 2022

Dealership Rating
Employee Rating

They took time to change the oil when that wasn't part of the scheduled service and took a look right away when I had a check engine light on. They are always clear on pricing up front and make good recommen More

by ELIZABETHBRAND88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out to us if there is anything else we can assist you with. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

June 08, 2022

Dealership Rating
Employee Rating

Overall my experience was good, Hannah and her manager were helpful and kind. But when receiving my car (after waiting over a month to get back) the gas was on E and there was some oil or something inside More

by SUMMER.TYLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Maple Hill Auto Group responded

I'm happy to hear that the majority of your experience was a good one. I spoke with Kelsey, our manager, and if you would like to bring the car in, we would be more than happy to clean the residue off of your seatbelt. I apologize that it was left that way. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 08, 2022

Dealership Rating
Employee Rating

The service and professionalism were great. The recall repair was done well before the end of the day. The wash the car as well. More

by WILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 07, 2022

Dealership Rating
Employee Rating

Great service, communication and customer service. Provided me a detailed listing of potential items with my car and prioritized th b More

by jclahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 06, 2022

Dealership Rating
Employee Rating

They are always on top of everything appointments and send information about when car need to be serviced. More

by SHANNANLOVELOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 04, 2022

Dealership Rating
Employee Rating

Work was performed in a timely manner. Darryl was kind enough to explain parts of the video I didn't understand. More

by DLNAUGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darryl Corley

Jun 06, 2022

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great service experience. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 03, 2022

Dealership Rating
Employee Rating

I had a very experience getting my car serviced. It seems like something is always needing replacement when I visit, though I suspect that's partly because my VW is getting older. Still, I appreciat More

by koskatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denny and Natali (sp?), who provided the courtesy pick-up/drop-off shuttle service.

Jun 06, 2022

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great service experience. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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