Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,184 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 6 mos

Industry Experience

20 yrs, 10 mos

Languages Spoken

English English

4.9

1,184 Reviews

Write a Review

1184 Reviews of Heather Cullen

March 24, 2026

Dealership Rating
Employee Rating

Everyone from the car salesman to the service center is top notch!! Worth the drive from Gainesville More

by cccbaker11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear our entire team, from sales to service, made your experience top notch. It means a lot that you made the drive from Gainesville to visit us. Thank you for choosing Lou Sobh Honda!

March 18, 2026

Dealership Rating
Employee Rating

Stephanie Love took really good care of me. She’s professional and friendly. And she really knows the Honda products well. So, ask for Stephanie if you want a really great advisor! And go to L More

by psosebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Mar 18, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We’re so glad to hear Stephanie took great care of you and provided such a professional and friendly experience. We’ll be sure to pass along your kind words to her. We truly appreciate your recommendation and thank you for choosing Lou Sobh Honda!

March 05, 2026

Dealership Rating
Employee Rating

Very friendly personel, explain everything very well. As soon as we came in they help us. More

by Galy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear our team was friendly and took the time to explain everything clearly. It's great to know you were helped right away when you arrived. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

March 05, 2026

Dealership Rating
Employee Rating

Kim is great! She is very good at her job and knowledgeable. When purchasing a Honda Accord for my wife in 2017, Kim was nice and help us with professional kind se More

by S2GO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2026

Lou Sobh Honda responded

Thank you for your wonderful review and for your continued support! We're so glad to hear Kim provided knowledgeable and professional service during both of your visits. Congratulations on your new Honda Ridgeline! We truly appreciate you choosing Lou Sobh Honda again and look forward to assisting you in the future.

March 05, 2026

Dealership Rating
Employee Rating

Fantastic process with the purchase of our Honda Ridgeline. Jamin was very professional and easy to speak with regarding the purchase. More

by S2GO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2026

Lou Sobh Honda responded

Thank you for your great review! We're glad to hear your purchase process went smoothly and that Jamin provided professional and helpful service throughout the experience. We appreciate you choosing Lou Sobh Honda and hope you enjoy your new Ridgeline!

March 05, 2026

Dealership Rating
Employee Rating

Absolutely and totally satisfied! From the service department to the sales department. Truly a dealership that is well run. More

by S2GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

Mar 10, 2026

Lou Sobh Honda responded

Thank you for your wonderful review! We're glad to hear you were absolutely satisfied with your experience across both our service and sales departments. We truly appreciate your support and thank you for choosing Lou Sobh Honda!

February 19, 2026

Dealership Rating
Employee Rating

This dealership is superior in the service they provide. They also employ knowledgeable, professional and courteous service techs such as John Goode! More

by pw123500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Goode, Ryan Esloon

Feb 19, 2026

Lou Sobh Honda responded

Thank you so much for your kind words and for being a valued customer! We’re proud to provide a superior service experience, and it means a lot to hear that our team delivered. We’ll be sure to share your compliments with John Goode — he truly represents the knowledgeable, professional, and courteous service we strive to provide every day. We appreciate your trust in Lou Sobh Honda and look forward to serving you again in the future!

February 19, 2026

Dealership Rating
Employee Rating

outstanding service department, professional fast service that I know I can count on for keeping my cars in top shape. More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Feb 19, 2026

Lou Sobh Honda responded

We’re thrilled to hear that our service department continues to provide the professional and efficient experience you can count on. Keeping your vehicles in top shape is exactly what we’re here for. We truly appreciate your trust in Lou Sobh Honda and look forward to serving you again!

February 14, 2026

Dealership Rating
Employee Rating

Very nice staff, very courteous. Glad they were open after my work hours. Loved getting a car wash with my oil change. More

by tinakimbrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad our team was courteous and able to accommodate your schedule. We’re also happy to hear you enjoyed the car wash with your oil change. We truly appreciate you choosing Lou Sobh Honda and look forward to seeing you again next time!

February 13, 2026

Dealership Rating
Employee Rating

This the best Dealership in the whole world hands down great people and customer service! More

by DistantCarbon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the amazing review! We truly appreciate your kind words about our team and customer service. It means a lot to us—thank you for choosing Lou Sobh Honda!

1
...

Dealership Inventory (286 Vehicles)

new 2026 Honda Ridgeline car, priced at $45,065
2026 Honda Ridgeline
new
Radiant Red Metallic II exterior
AWD
new 2026 Honda Ridgeline car, priced at $45,065
2026 Honda Ridgeline
new
Radiant Red Metallic II exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V car, priced at $35,009
2026 Honda CR-V
new
Canyon exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $38,593
2026 Honda CR-V Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car, priced at $28,213
2026 Honda Civic
new
Boost Blue Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car, priced at $31,071
2026 Honda CR-V
new
Meteorite Gray Metallic exterior
CVT
Front-wheel Drive