Heather Cullen

Heather is great. She is direct and understanding . The service a bit pricey but not extreme She is direct and understanding . The service a bit pricey but not extreme More

by vecuador00 Verified Customer Verified Customer

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Services performed were done quickly and accurately. The service team was polite and professional. I will definitely continue to get my services done at Lou Sobh. The service team was polite and professional. I will definitely continue to get my services done at Lou Sobh. More

by lisa_houser Verified Customer Verified Customer

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This was my first oil change for the new CRV I purchased. This service was very organized and Heather was great to work with. This service was very organized and Heather was great to work with. More

by JNEINER Verified Customer Verified Customer

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Heather gets the job done and genuinely cares about her customers. The service department is the best around, this is why I am a long-time customer. customers. The service department is the best around, this is why I am a long-time customer. More

by swikle Verified Customer Verified Customer

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Heather has been my go to service tech since 2017. We are finally back in the Honda family. We are finally back in the Honda family. More

by MF1964 Verified Customer Verified Customer

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No such thing as a bad day with Heather ! !! There you go DealerRater, now you have your 15 words minimum ! !! There you go DealerRater, now you have your 15 words minimum ! More

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Driver who took me home was great. Service was completed on timely manner. Heather did her usual good job. It was the same issue with the car as I have had two other times. Service was completed on timely manner. Heather did her usual good job. It was the same issue with the car as I have had two other times. More

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On Wednesday, my CRV's battery unexpectedly died on my at the grocery store when it was not that old and did not have a reason. I called service and got Heather who helped verify the issue. A nice couple had the grocery store when it was not that old and did not have a reason. I called service and got Heather who helped verify the issue. A nice couple had a portable car starter and got the car going. Once I got to Lou Sobh, the employees helped get things checked out and fixed quickly so I could make it to an appointment. That same day, my civic's battery died. This has never happened like this! I called service again because the alarm would go off when I would try to connect the cables. John G was able to figure out the problem(2009 civic need the key to unlock the door manually to turn off) after talking to a tech. He and the others helped fix the issues quickly again. They made a stressful situation easier to deal with! More

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Very efficient service response. Heather was the best service person ever. I definitely will return. Heather was the best service person ever. I definitely will return. More

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In today's world it is hard to find an individual who goes beyond expectations with their customers, but Heather is that person. She listens, explains and then takes the proper action with your car. Sh goes beyond expectations with their customers, but Heather is that person. She listens, explains and then takes the proper action with your car. She is one of the reasons I keep buying Hondas for my family. More

by BGLEZEN Verified Customer Verified Customer

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