Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
1,165 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

20 yrs, 5 mos

Languages Spoken

English English

4.9

1,165 Reviews

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1165 Reviews of Heather Cullen

October 24, 2025

Dealership Rating
Employee Rating

5 stars service provided during my visits for car inspections. The entire team always take care well of customers More

by ageraldo1978
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Lou Sobh Honda responded

Thank you for the 5-star review! We’re glad to hear our team continues to provide great service during your visits.

October 24, 2025

Dealership Rating
Employee Rating

5 stars service provided during my visits for car inspections. The entire team always take care well of customers More

by ageraldo1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Lou Sobh Honda responded

Thank you for the 5-star review! We’re happy to hear you’ve consistently received excellent service during your visits. Our team truly appreciates your trust and loyalty!

October 14, 2025

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Very nice and attentive at Lou Sobh Honda! They always make me feel welcomed. Very clean and great communication. More

by Madison
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Lou Sobh Honda responded

Thank you for your kind words! We’re glad you always feel welcomed and well cared for at Lou Sobh Honda.

October 05, 2025

Dealership Rating
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Truly exceptional service department… Always taken care of you are in great hands with their service department.. More

by james d
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2025

Lou Sobh Honda responded

Thank you for the kind words! We’re thrilled to know you always feel taken care of and in great hands with our service team. Your trust means a lot to us!

September 28, 2025

Dealership Rating
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Lou Sobh is not convenient to where I live. ....it does not matter. The level of service I receive from the incredible service department is well worth the extra miles and time. Heather Cullen o More

by Bryan Costello
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rashed Kahn and Ben the Mechanic. as well as Murtha.

Sep 29, 2025

Lou Sobh Honda responded

Thank you, Bryan! We truly appreciate you going the extra distance to visit us, that means a lot. We’re so glad to hear Heather and Murtha have consistently provided the exceptional service and trust you deserve. It’s great to know our team has earned your loyalty to Honda. We look forward to seeing you again when you’re ready for your next vehicle.

September 26, 2025

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Everyone was nice and polite, very unusual in service at a dealership. Didn't have a chance to price check work done though. More

by mbmurray01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Nasser , Receptionist = 4 stars

Sep 26, 2025

Lou Sobh Honda responded

Thank you for your feedback! We’re glad you found our team nice and polite, and we hope to earn your trust on both service and value moving forward.

September 19, 2025

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I had a great experience with Heather. She took care of my issue promptly and effectively. Thank you! More

by osfitch
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Recommend Dealer
Yes
Sep 22, 2025

Lou Sobh Honda responded

Thank you! We’re so glad Heather was able to take care of your issue quickly and effectively. We appreciate your feedback!

September 13, 2025

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Heather Cullen has always done a fantastic job with our service needs. Simply the best ! More

by suncoastcarbiz
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Recommend Dealer
Yes
Sep 15, 2025

Lou Sobh Honda responded

Thank you for sharing! We’re thrilled to hear Heather always takes such great care of your service needs. She truly is the best!

September 09, 2025

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Employee Rating

Excellent experience. Heather Cullen is a credit to Lou Sobh and Honda. Highly recommended in all phases of her job. More

by JOHNBELL927
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2025

Lou Sobh Honda responded

Thank you! We’re thrilled to hear Heather provided an excellent experience. We appreciate your recommendation and kind words!

September 04, 2025

Dealership Rating
Employee Rating

Heather and the service department were outstanding. As soon as I pulled into the service area Heather met me and turned my paperwork over to a technician to have my running boards installed on my 2025 More

by mlb9949
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Lou Sobh Honda responded

Thank you for sharing! We’re so glad Heather and our service team provided such efficient and professional care, from start to finish. We appreciate your recommendation and are happy to hear you’re enjoying your 2025 Ridgeline!

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