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Heather Cullen
1,162 Reviews
Dealership Experience
12 yrs
Industry Experience
20 yrs, 4 mos
Languages Spoken
English
1,162 Reviews
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1162 Reviews of Heather Cullen
September 28, 2025
Lou Sobh is not convenient to where I live. ....it does not matter. The level of service I receive from the incredible service department is well worth the extra miles and time. Heather Cullen o ....it does not matter. The level of service I receive from the incredible service department is well worth the extra miles and time. Heather Cullen offers nothing but exceptional service. Communication is top notch, transparency, and I get a level of trust that I have never achieved with any other dealership. I usually have to get a loaner car, and there are never any issues with this. Murtha always has all the bases covered and getting my loaner is usually as simple as getting the keys-turning in the keys. I will probably be buying a new car in the next 12 months, and Lou Sobh has convinced me to stay with HONDA. OUTSTANDING JOB! More
by Bryan Costello
Other Employees Tagged: Rashed Kahn and Ben the Mechanic. as well as Murtha.
September 26, 2025
Everyone was nice and polite, very unusual in service at a dealership. Didn't have a chance to price check work done though. a dealership. Didn't have a chance to price check work done though. More
by mbmurray01
Verified CustomerOther Employees Tagged: James Nasser , Receptionist = 4 stars
September 04, 2025
Heather and the service department were outstanding. As soon as I pulled into the service area Heather met me and turned my paperwork over to a technician to have my running boards installed on my 2025 As soon as I pulled into the service area Heather met me and turned my paperwork over to a technician to have my running boards installed on my 2025 Ridgeline. Heather came and got me when the job was finished had me inspect the work and I was on my way in a very short time, the Ridgeline was also washed before I left. I highly recommend Lou Sobh service dept. More
by mlb9949
August 31, 2025
Heather is a very professional person and she knows cars. Excellent customer service and I will continue to bring my vehicle to her for repairs and service. Excellent customer service and I will continue to bring my vehicle to her for repairs and service. More
by shekhar.gosai
Other Employees Tagged: Reza Moshiri, David Wikle, Jimmy Harris, Ryan Esloon, Adam Gurreri, Barry Leake, Aquila Ukama, Stephanie Love
August 29, 2025
Heather Cullen is great! She is friendly, courteous and professional. Heather stayed on top of my service, ensuring everything was done well, and kept me informed on every de She is friendly, courteous and professional. Heather stayed on top of my service, ensuring everything was done well, and kept me informed on every detail. She deserves a raise!! More
by raperhac
Other Employees Tagged: Talin Coester
August 28, 2025
Heather was AMAZING! Her stellar customer service began when I called with several questions regarding how to approach using an extended warranty that we had purchased o Her stellar customer service began when I called with several questions regarding how to approach using an extended warranty that we had purchased on my son's Honda. She explained it to me quickly and let me know that Honda dealt with the insurance company frequently and they would do all of communication with them. What a relief! She kept us apprised on the car's status, the inspection, the needed repairs, the expected cost and the repair process the entire time. She truly knows what customer service is. Thanks Heather! More
by missyjas
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