Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 4

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,206 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,206 Reviews

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1206 Reviews of Heather Cullen

February 14, 2026

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Very nice staff, very courteous. Glad they were open after my work hours. Loved getting a car wash with my oil change. More

by tinakimbrel
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Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad our team was courteous and able to accommodate your schedule. We’re also happy to hear you enjoyed the car wash with your oil change. We truly appreciate you choosing Lou Sobh Honda and look forward to seeing you again next time!

February 13, 2026

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This the best Dealership in the whole world hands down great people and customer service! More

by DistantCarbon
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Recommend Dealer
Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the amazing review! We truly appreciate your kind words about our team and customer service. It means a lot to us—thank you for choosing Lou Sobh Honda!

February 07, 2026

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Lou Sobh Honda service is different from most dealerships I've experienced because they never try and sell you parts and services that your car doesn't need at the time. Most dealership service centers are More

by PMARESCA007
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Feb 12, 2026

Lou Sobh Honda responded

Thank you so much for the incredible feedback! We’re honored to hear that you trust Lou Sobh Honda for fair, honest service. Our team prides itself on recommending only what your vehicle truly needs — never unnecessary add‑ons or pressure tactics — so it means a lot that you’ve consistently experienced that with us. We truly appreciate your recommendation and look forward to continuing to take great care of you and your vehicle!

January 30, 2026

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This dealer has a Great and afficient customer service! I would like to Thankfulto Tan , for All of his support! More

by marcoal17
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Yes
Mar 18, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you had an efficient and positive experience with our team. Tan will be happy to know his support made a difference. We truly appreciate you choosing Lou Sobh Honda!

December 31, 2025

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2007 Acura TL (84,000 miles). Accident with damaged tail light. New part unavailable from ACURA. Christina spent time over and above my expectations in order to find the correct t More

by ken.mcdevitt
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Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

Jan 05, 2026

Lou Sobh Honda responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Christina went above and beyond to locate the correct taillight assembly for your Acura TL and that Heather was able to assist by waiving labor costs. Our team strives to provide exceptional service, and it’s wonderful to know their efforts made a difference for you. We truly appreciate your continued trust in Lou Sobh Honda and look forward to serving you again in the future!

December 17, 2025

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No additional comment is being added to this review since I usually do not add additional comment. More

by lummusrichard
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Recommend Dealer
Yes

Other Employees Tagged: John Goode

Dec 19, 2025

Lou Sobh Honda responded

Thank you so much for the 5 star review!

December 14, 2025

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Ryan provided exceptional service. His attention to detail and overall knowledge of vehicles is impressive. More

by niamaya27
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon, Stephanie Love, Laith Younis , Jimmy Harris

Dec 15, 2025

Lou Sobh Honda responded

Thank you for your 5 star review! We are proud to have Ryan on our team!

December 09, 2025

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Christina was fantastic and took great care of my truck very quickly. I appreciate the message option when they request additional items for approval. More

by MAGC_KOT
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas , Talin Coester, Jimmy Harris

Jan 05, 2026

Lou Sobh Honda responded

Thank you for your feedback! We’re glad Christina took great care of your truck and that you appreciate the convenience of our message approval option. We look forward to serving you again at Lou Sobh Honda!

November 30, 2025

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I live in Ellijay. I forged a relationship with Lou Sobh Honda, when I bought my used Ridgeline in NC. I intend to keep and drive my Ridgeline for a long time. They alw More

by Rhonda
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Recommend Dealer
Yes

Other Employees Tagged: Adam Gurreri

Dec 02, 2025

Lou Sobh Honda responded

Thank you Rhonda for trusting us with your vehicle and for making the long drive to us! We look forward to helping you again for all your vehicle needs in the future!

November 25, 2025

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Talin was great and Lou Sobh service department always takes good care of us and our vehicles. More

by Angela
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Lawson, Ryan Esloon, Adam Gurreri , Talin Coester, Jimmy Harris, Nick Staehling

Dec 03, 2025

Lou Sobh Honda responded

Thank you Angela for your loyalty and your 5 star review! We look forward to helping you again in the future!

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