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Heather Cullen
1,202 Reviews
I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
12 yrs, 11 mos
Industry Experience
21 yrs, 3 mos
Languages Spoken
English
1,202 Reviews
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1202 Reviews of Heather Cullen
December 31, 2025
2007 Acura TL (84,000 miles). Accident with damaged tail light. New part unavailable from ACURA. Christina spent time over and above my expectations in order to find the correct t Accident with damaged tail light. New part unavailable from ACURA. Christina spent time over and above my expectations in order to find the correct tail light assembly in the used parts market. It was not an easy task. At one time, I was heading to service at 7 am on a Saturday and she had to come to the service center to get my Tel. Number to tell me the center opened at 8:00. Certainly a fantastic effort. Due to the first 2 parts not being correct, the service manager Heather waived the labor costs. I have had my Acura serviced there many times with excellent results. WELL DONE LOU SOBH HONDA STAFF!!! More
by ken.mcdevitt
Other Employees Tagged: Christina Thomas
December 17, 2025
No additional comment is being added to this review since I usually do not add additional comment. I usually do not add additional comment. More
by lummusrichard
Verified CustomerOther Employees Tagged: John Goode
December 14, 2025
Ryan provided exceptional service. His attention to detail and overall knowledge of vehicles is impressive. His attention to detail and overall knowledge of vehicles is impressive. More
by niamaya27
Other Employees Tagged: Ryan Esloon, Stephanie Love, Laith Younis , Jimmy Harris
December 09, 2025
Christina was fantastic and took great care of my truck very quickly. I appreciate the message option when they request additional items for approval. very quickly. I appreciate the message option when they request additional items for approval. More
by MAGC_KOT
Other Employees Tagged: Christina Thomas , Talin Coester, Jimmy Harris
November 30, 2025
I live in Ellijay. I forged a relationship with Lou Sobh Honda, when I bought my used Ridgeline in NC. I intend to keep and drive my Ridgeline for a long time. They alw I forged a relationship with Lou Sobh Honda, when I bought my used Ridgeline in NC. I intend to keep and drive my Ridgeline for a long time. They always recommend and perform timely service. It's worth the hour drive, to get genuine Honda parts and service. More
by Rhonda
Other Employees Tagged: Adam Gurreri
November 25, 2025
Talin was great and Lou Sobh service department always takes good care of us and our vehicles. takes good care of us and our vehicles. More
by Angela
Other Employees Tagged: Jacob Lawson, Ryan Esloon, Adam Gurreri , Talin Coester, Jimmy Harris, Nick Staehling
November 15, 2025
Excellent service. I have been a customer for the last 7 years or more, always had great service and timing. Consistently friendly staff are very helpful and great t I have been a customer for the last 7 years or more, always had great service and timing. Consistently friendly staff are very helpful and great to work with. Thanks you! More
by Mike B
Other Employees Tagged: Barry Leake, Stephanie Love
November 11, 2025
Lou Sobh has been taking great care of our 2011 Honda CRV since 2016. Even at 180K miles, we feel confident about it mechanically. Our Service Advisor does a great job of making sure we understand what syst since 2016. Even at 180K miles, we feel confident about it mechanically. Our Service Advisor does a great job of making sure we understand what systems are aging in our car and what their recommendations are for service to keep it in top form! More
by LINDATINDAL
Other Employees Tagged: Talin Coester
October 24, 2025
5 stars service provided during my visits for car inspections. The entire team always take care well of customers inspections. The entire team always take care well of customers More
by ageraldo1978
Other Employees Tagged: Ryan Esloon, Adam Gurreri, Barry Leake, Rashed Khan, Aquila Ukama, Stephanie Love, Laith Younis , Jimmy Harris, Daniel Wilson
October 14, 2025
Very nice and attentive at Lou Sobh Honda! They always make me feel welcomed. Very clean and great communication. They always make me feel welcomed. Very clean and great communication. More
by Madison
Other Employees Tagged: Ryan Esloon, Adam Gurreri, Barry Leake, Rashed Khan, Aquila Ukama, Stephanie Love, Laith Younis , Jimmy Harris, Daniel Wilson
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