Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 8

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,190 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 9 mos

Industry Experience

21 yrs, 1 mo

Languages Spoken

English English

4.9

1,190 Reviews

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1190 Reviews of Heather Cullen

May 27, 2025

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This was my first oil change for the new CRV I purchased. This service was very organized and Heather was great to work with. More

by JNEINER
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Recommend Dealer
Yes
May 27, 2025

Lou Sobh Honda responded

Thank you for the kind words! We're glad your first oil change went smoothly and that Heather took great care of you. We appreciate your business and look forward to seeing you next time!

May 19, 2025

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Heather has been my go to service tech since 2017. We are finally back in the Honda family. More

by MF1964
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Recommend Dealer
Yes
May 20, 2025

Lou Sobh Honda responded

Thank you for your loyalty, and welcome back to the Honda family! We’re thrilled Heather has been your go-to since 2017!

May 18, 2025

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No such thing as a bad day with Heather ! !! There you go DealerRater, now you have your 15 words minimum ! More

by Adrian
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Recommend Dealer
Yes
May 19, 2025

Lou Sobh Honda responded

Thank you for your kind words, Adrian. We truly appreciate your recognition of Heather’s excellent service. It’s always our goal to ensure every customer has a positive experience.

May 17, 2025

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Driver who took me home was great. Service was completed on timely manner. Heather did her usual good job. It was the same issue with the car as I have had two other times. More

by BGLEZEN
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Recommend Dealer
Yes
May 19, 2025

Lou Sobh Honda responded

Thank you for your feedback! We’re glad to hear the shuttle driver and Heather took great care of you, and that service was completed promptly. We’re sorry to hear the issue has come up again—we’ll be sure to take a closer look to help prevent it moving forward.

May 17, 2025

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Very efficient service response. Heather was the best service person ever. I definitely will return. More

by Cass
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Recommend Dealer
Yes
May 19, 2025

Lou Sobh Honda responded

Thank you for the kind words! We're thrilled to hear Heather provided such excellent service. We look forward to seeing you again!

May 17, 2025

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On Wednesday, my CRV's battery unexpectedly died on my at the grocery store when it was not that old and did not have a reason. I called service and got Heather who helped verify the issue. A nice couple had More

by crvowner2018
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon , John G.

May 19, 2025

Lou Sobh Honda responded

Thank you so much for sharing your experience! We’re glad Heather, John G, and the rest of our team were able to step in and help during such a stressful situation. We’re always here to support you and truly appreciate your trust in us!

May 16, 2025

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In today's world it is hard to find an individual who goes beyond expectations with their customers, but Heather is that person. She listens, explains and then takes the proper action with your car. Sh More

by BGLEZEN
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Recommend Dealer
Yes
May 16, 2025

Lou Sobh Honda responded

Thank you so much for your heartfelt review! We're incredibly proud to have Heather on our team—she truly goes above and beyond for every customer. It means a lot to know she's one of the reasons you continue to choose Honda for your family. We'll be sure to pass along your kind words!

May 15, 2025

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Heather is helpful and knowledgeable. She does not pressure but explains things and respects the customer. More

by drjensh
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Recommend Dealer
Yes
May 16, 2025

Lou Sobh Honda responded

Thank you so much for the kind words about Heather! We're thrilled to hear she provided a helpful, respectful, and pressure-free experience. We’re lucky to have her on our team and appreciate you taking the time to share your experience!

April 20, 2025

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Was taken right on time and Heather was very friendly and informative to what needs to be done More

by Horse lady
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Recommend Dealer
Yes
Apr 21, 2025

Lou Sobh Honda responded

Thank you for your feedback! We're delighted to hear that Heather provided prompt, friendly, and informative service. She'll be so pleased to know her efforts made a positive impact on your visit!

April 19, 2025

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I've worked with Heather since first purchasing our car in 2015. She and her staff have always been professional, knowledgeable, and friendly. Even though I have closer dealerships that I could use, I pr More

by CHUCK.DICKSON
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon , Jimmy Harris

Apr 21, 2025

Lou Sobh Honda responded

Thank you for sharing your experience! We're thrilled to hear about your long-standing relationship with Heather and her team. It's wonderful that their professionalism, knowledge, and friendliness make it worth the drive to work with them. Your loyalty and kind words mean so much to us!

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