Heather Hancock | Page 8
Finance Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
139 Reviews
Write a Review139 Reviews of Heather Hancock
September 10, 2025
We love the first team crew on Peter’s creek Roanoke Va from the sales team to the after care team in maintenance they all do a fantastic job and greeting you like your family. our family have all bought from the sales team to the after care team in maintenance they all do a fantastic job and greeting you like your family. our family have all bought vehicles there my mother in law ‘myself ‘my wife ‘and my children’ have all bought from first team . Nissan’s two truck and a Murano platinum. We have bought two VW cars . And one Hyundai . More
Other Employees Tagged: Keith Kelso, Maria Durham, Melissa Sigmon- SUBARU, Megan Gartmann, Eric West
September 09, 2025
Everyone I encountered was very warm and welcoming. I never felt any pressure to make a decision and no haggling on price. Star is awesome! I never felt any pressure to make a decision and no haggling on price. Star is awesome! More
Other Employees Tagged: Star Ritchie , Terrence was very friendly and delightful to talk to.
September 06, 2025
This was my first time dealing with any Subaru dealership. Rick introduced himself and we immediately liked him. We never felt we were taken advantage of as you do at other dealerships. The deal w dealership. Rick introduced himself and we immediately liked him. We never felt we were taken advantage of as you do at other dealerships. The deal was made and the financial paperwork was prompt yet thorough. I was now the proud owner of a Subaru Ascent! Rick went over the car from front to back. He answered every question I had and did not send me on my way until my mirrors and seat were set for me. Rick said the average deal takes 5.5 hours. We all grinned when we were out the door in 3! We are proud members of the Subaru family. More
Other Employees Tagged: Rick Burke
September 03, 2025
Salesman , was knowledgeable about vehicle , was not pushy ( thankfully) would recommend , gave me a good deal on vehicle . pushy ( thankfully) would recommend , gave me a good deal on vehicle . More
Other Employees Tagged: Horatio Doregos, Keith Kelso, Terry Coffey
September 02, 2025
Troy is THE BEST! Actually the entire staff is awesome. For those of you considering a purchase. I implore you to go there. Have a look at the wonderful stock. Talk t Actually the entire staff is awesome. For those of you considering a purchase. I implore you to go there. Have a look at the wonderful stock. Talk to the sales people. You will NOT be disappointed! More
Other Employees Tagged: Dave Wood, Bill Ferguson, David Nicely, Jeff Pierce, Keith Kelso, Mike Munsey, Troy Brickner, Jaden Kenny, Morris Miller , Everyone has earned 5 stars!!!🌟
September 02, 2025
Mel was phenomenal. He was patient courteous and extremely helpful. I’ve never had a salesman take the time to acquaint me with a car in such detail. He does a great job He was patient courteous and extremely helpful. I’ve never had a salesman take the time to acquaint me with a car in such detail. He does a great job! And he was super responsive to each of my requests. More
Other Employees Tagged: Mel Dobbs
August 31, 2025
Our experience with Southern Team was excellent due the professional, personable, and courteous service we received from everyone we worked with. Linda is an oustanding salesperson and we felt that she si professional, personable, and courteous service we received from everyone we worked with. Linda is an oustanding salesperson and we felt that she sincerely wanted to make our purchase a positive and satisfying one. More
Other Employees Tagged: David Nicely, Linda Hamelberg , Justin in Credit was excellent.
August 26, 2025
We had a great experience buying a new Outback. We were not expecting to actually get a car at that time but things worked out well and there was absolutely no hassle with the price. Very quick and We were not expecting to actually get a car at that time but things worked out well and there was absolutely no hassle with the price. Very quick and easy. You know where you stand and everything seemed very fair. They also didn’t push us to buy all the extra stuff which was nice. I am very pleased with how things went. More
Other Employees Tagged: Nicole Kelley
August 22, 2025
I was very impressed with how i was dealt with. They got me the car I wanted and the deal I needed to be able to buy it. Plus they got me the guarantee that I needed to be able to fix it if it brok They got me the car I wanted and the deal I needed to be able to buy it. Plus they got me the guarantee that I needed to be able to fix it if it broke. More
Other Employees Tagged: David Nicely, Mel Dobbs, Scott Smith
August 15, 2025
The service team is exceptional. They confirmed the work requested and discussed any service recommendations with me, including the price for the work. They answered every question I They confirmed the work requested and discussed any service recommendations with me, including the price for the work. They answered every question I had and provided me with a rough estimate for extra things I may wish to have done in the future. We have two cars purchased at this dealership and all services work has been done here. We are very pleased with this dealership in all aspects. More
Other Employees Tagged: Melissa Sigmon- SUBARU
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