Heather Mattice
Heather Mattice at My Auto Import Center
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Heather Mattice | Page 5

My CPO Service Advisor

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.4
311 Reviews

Employee Video

4.4

311 Reviews

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311 Reviews of Heather Mattice

December 31, 2021

Dealership Rating
Employee Rating

Had to wait twice as long, busted lift to blame, these things happen. Delay handled well. More

by GRUENHERTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 03, 2022

My Auto Import Center responded

Thank you for taking the time to share your experience! We appreciate you giving us the opportunity to earn your business!

December 24, 2021

Dealership Rating
Employee Rating

Without an appointment they got me in and did my oil change in a timely order. Friendly staff and helpful salesmen. The waiting lobby is very nice too. with coffee & popcorn. 👍😁 More

by odawadreamhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Kreuter

Dec 28, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 21, 2021

Dealership Rating
Employee Rating

They took care of the issue I had tho I had to ask them to reset the clock. I also felt that the cost was higher than it should have been! More

by MIAMSURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Kreuter, Sam Six

December 18, 2021

Dealership Rating
Employee Rating

The service at this dealership is beyond compare! They are always listening to any problem you might think your vehicle has. Never do they doubt you or make you feel like nothing is wrong. Once they ide More

by HIGHDENTIST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 16, 2021

Dealership Rating
Employee Rating

Heather & the group do a excellent job in the service department. Just had a oil change but got in & out in the right time. More

by Jjfrance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 16, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 14, 2021

Dealership Rating
Employee Rating

Katie is great, we've now purchased 4 cars from here and from MySubaru and would absolutley recomend her and the dealership overall. We always have fun catching up with Katie when we're in work service. More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

My Auto Import Center responded

Thank you for continuing to give us the opportunity to earn your business!

December 14, 2021

Dealership Rating
Employee Rating

The whole staff was awesome everyone was very informative and I was in& out in spectacular Tim I applaud you!! More

by rockerlawrence237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 09, 2021

Dealership Rating
Employee Rating

Excellent service! In and out quickly! Took in vehicle before appointment time and they were on it! More

by jewels0929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 07, 2021

Dealership Rating
Employee Rating

Terrible communication from staff regarding the progress of my vehicle. Would recommend you go someplace else for your Subaru needs if possible More

by DELONGKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Dec 09, 2021

My Auto Import Center responded

Unfortunately I can not track down your contact info in our system with the information provided. I spoke with our Service Manager Jim Pruitt and he would like to speak with you regarding the issues you encountered during your last service visit. Please reach out to Jim directly at 231.799.28886 or by email at jpruitt@themyautogroup.com.

November 25, 2021

Dealership Rating
Employee Rating

Great service, as usual. Vehicle was finished in the time frame promised. Friendly and knowledgeable service advisors. More

by JACKYZR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ella Randall

Dec 02, 2021

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

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