Heather Vivrett
Heather Vivrett at Autohaus BMW
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Heather Vivrett

Finance Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
270 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

28 yrs, 10 mos

Languages Spoken

English English

4.9

270 Reviews

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270 Reviews of Heather Vivrett

April 30, 2025

Dealership Rating
Employee Rating

Dealer was very understanding of the client need and was very direct and patient with the process. Finance was very knowledgeable, ,honest and organized. Assist with using the car was a very nice bonus very More

by Carriekempf
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Markovic , Ashly Crumel

Apr 30, 2025

Carriekempf responded

N/a

April 28, 2025

Dealership Rating
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Always great working with Bob D… the process was smooth and enjoyable. The entire team was professional and easy to work with More

by Rlm
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert

Apr 28, 2025

Autohaus BMW responded

Thank you for the fantastic review ! We're delighted to hear you enjoyed Bob in Autohaus sales. We loved being of service to you and hope we can assist you again in the future.

April 28, 2025

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Always a pleasure to deal with Nick and Autohaus. Nick worked hard to find the right car for us. He found the perfect X1 within our budget. More

by johnkueneke
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Markovic, Ashly Crumel

Apr 28, 2025

Autohaus BMW responded

Thanks for the review! Congratulations on your new vehicle. It is wonderful to hear that Nick were able to provide his excellent expertise. We are lucky to have him on the Autohaus team and we hope you are enjoying your new BMW! We look forward to working with you in the future.

April 04, 2025

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I am still waiting for my 2025 BMW X5 to be removed from the Autohaus Fleet vehicles! I can't use the MyBMW app until this Fleet problem is corrected. More

by David T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann, Myles Klaric

April 03, 2025

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This was our first BMW purchase and everyone was great to work with. They didn’t engage in any pressure sales and they allow us to test drive the car alone. In addition, their communication via email and t More

by snewell636
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Harness

Apr 03, 2025

Autohaus BMW responded

Thanks for the review! We are thrilled to hear that you didn't have any pressure from Brett. We always strive to give our best to help customers. Your feedback motivates us to keep exceeding expectations.

March 27, 2025

Dealership Rating
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I have owned six BMWs since 2010. All have come from Autohaus BMW even though there are two other dealers closer. I don’t have to haggle as I believe they shoot a fair deal. Service d More

by BMW man
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Marquis Mischeaux

Mar 27, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

March 24, 2025

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I purchased my 2025 BMW X5 from Jens at Autohaus BMW. He answered all my questions and was great to deal with. The "My BMW" Genius, Miles was very helpful setting up the "MyBMW" app to communicate betwee More

by David T.
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann, Myles Klaric

Mar 24, 2025

Autohaus BMW responded

Thanks you so much David for sharing your experience with Autohaus! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be "FIVE STARS!" The team will be thrilled to hear your feedback!

March 15, 2025

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Exceptional service. I walked in asked to test drive a car. They handed me the keys and said go! No pre talks ! Jens found me the BMW I wanted. Very stress free buying More

by cgunter73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 17, 2025

Autohaus BMW responded

Thanks for the 5 - star review! We are very impressed with your review. We strive to be as prompt as possible, and having Jens on our team we couldn't go wrong, he's one of the best. Thank you for choosing Autohaus!

March 08, 2025

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Shiny, clean, and relaxing. Such a hospitable environment. Everyone was so friendly, knowledgeable, and helpful. More

by Rrmb2201
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandy Wise , Miles the genius

Mar 08, 2025

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

March 03, 2025

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Employee Rating

Emissions test and general overview of fluid levels for my X-5 st the renewal date for my X-5. More

by Rick bmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem

Mar 03, 2025

Autohaus BMW responded

Thanks for the 5 - star review! I would like to thank you for taking the time to write about your experience, and we are thrilled that you enjoyed us. We look forward to working with you in the future.

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