Humam Heet
Humam Heet at Toyota of North Austin

Humam Heet | Page 2

Pre-Owned Sales

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

4.6
28 Reviews
4.6

28 Reviews

Write a Review

Languages Spoken

Arabic Arabic

English English

28 Reviews of Humam Heet

February 23, 2024

Dealership Rating
Employee Rating

I had gone to multiple dealers and none of them could be so clear about there work and how they help people out I was happy with Costantin’s work and how he was able to give me my new car. More

by amadeosimon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Costantin

Feb 27, 2024

Toyota of North Austin responded

We appreciate your feedback! It's wonderful to hear that Costantin provided clear information and assisted you in getting your new car. Transparency and helpfulness are key aspects of a positive car-buying experience, and we're glad you felt satisfied with the service you received. Enjoy your new car, and we hope to serve you again in the future! Safe travels!

February 01, 2024

Dealership Rating
Employee Rating

Per my experience as a woman, the service folks try to up-sell and ‘ignore’ email specials. The work is done very well, but they do not rinse off car. There are donuts and coffee More

by carenbetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Toyota of North Austin responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter jeaster@toyotaofnorthaustin.com

January 29, 2024

Dealership Rating
Employee Rating

Staffs friendly. Good place to go and buy cars, showing and explaining all options they have. More

by timsinacm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Muhammad Merchant

Jan 31, 2024

Toyota of North Austin responded

Thank you for your positive feedback! We're glad to hear that you had a good experience with our friendly staff and that they provided thorough explanations of all available options. We appreciate your business!

January 23, 2024

Dealership Rating
Employee Rating

Leo Dawson the best salesman ever, thanks for my new ride.and without any hassle. More

by hawkinsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Beckford, Jasmin Salazar

Jan 25, 2024

Toyota of North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 12, 2024

Dealership Rating
Employee Rating

Waited 3. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. More

by Nanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024

Toyota of North Austin responded

Thank you for your feedback. I apologize that your visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide a complimentary oil change. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com

December 20, 2023

Dealership Rating
Employee Rating

Even though customers were all around the staff had a calm personality. That means a lot to a sometimes customer More

by Garydarnell7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, David Hardy, YK Lee, Joe Buantello, Gary Beckford, JR Castillo , Sergio Ballesteros, Julio Bernal, Aidan Casillas

Dec 21, 2023

Toyota of North Austin responded

Thank you for the kind words Gary! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 31, 2023

Dealership Rating
Employee Rating

Always fast and easy to get my vehicle serviced! Friendly staff and nice waiting areas. They will always suggest what’s best for your vehicle. More

by jenngarza32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Toyota of North Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 22, 2023

Dealership Rating
Employee Rating

They charged a lot of money just for engine diagnosed. They charged me $576.40 More

by Ghazikalim9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Brady, David Hardy, YK Lee, Joe Buantello, Gary Beckford, JR Castillo , Sergio Ballesteros, Julio Bernal, Aidan Casillas, Arlelle

Nov 20, 2023

Toyota of North Austin responded

Thank you for your visit. We could not find your name in our system and would like to know more about your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Josie Easter, Service Customer Relations 512-323-1355 jeaster@toyotaofnorthaustin.com

January 16, 2021

Dealership Rating
Employee Rating

Absolutely helpful stuff from star to finish, Claudia was great and very informative with the vehicle that I was getting. Five-star rating highly recommended More

by ernest0922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elmer Piche , Claudia

Feb 03, 2021

Toyota of North Austin responded

This is 5-star feedback! We truly appreciate you trusting us with your car buying experience. Safe travels!

November 19, 2020

Dealership Rating
Employee Rating

Absolutely the BEST experience I have had with a dealership. They did everything so flawlessly when I bought my car and then really stepped it up when I was hit and my car was totaled. They guided More

by acorbin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Castillo , Brent Williams & Robo

Dec 08, 2020

Toyota of North Austin responded

Thank YOU for trusting us to help you! We work hard to make sure our customers are well taken care of and to hear feedback like this makes it all worth while. We look forward to working with you again and wish you safe travels!

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