Isaiah Rodarte | Page 9

This was the shortest wait ever for my car to be serviced. The car is still showing me I need to change the oil and filter. Think the warnings were erased when work done previously! It's okay. I serviced. The car is still showing me I need to change the oil and filter. Think the warnings were erased when work done previously! It's okay. I can do that myself. Everyone always very pleasant at Big Star Cadillac. More

by CMSTELLER Verified Customer Verified Customer

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My experience with the big star cadillac has been very pleasing. My service advisor Isaiah Rodarte keeps me well updated every step of the way with any repairs or questions I may have. Everyone at the dea pleasing. My service advisor Isaiah Rodarte keeps me well updated every step of the way with any repairs or questions I may have. Everyone at the dealership, is very nice and welcoming. More

by mrnsn1 Verified Customer Verified Customer

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I was disappointed when I went to get service that I made appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. More

by VERONICAGARRETT44 Verified Customer Verified Customer

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Tech failed to tighten the lugs on my back passenger tire almost causing me to wreck on the freeway. Unacceptable for the dealership to miss something that simple. almost causing me to wreck on the freeway. Unacceptable for the dealership to miss something that simple. More

by kimmykat1107 Verified Customer Verified Customer

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Mario sold us a car over a year ago and he has continued to be a great help. We recently dropped our car off for service and they wouldn’t call me back after leaving two messages but when he got to work, he to be a great help. We recently dropped our car off for service and they wouldn’t call me back after leaving two messages but when he got to work, he had them call me and got me a loaner car since service didn’t have any left. He knows what customer service is and goes above and beyond and I greatly appreciate him! More

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Was very nice and very helpful. Even when they got the wrong part in he said he would make sure that the part would be correct. Even when they got the wrong part in he said he would make sure that the part would be correct. More

by PATTYG1954 Verified Customer Verified Customer

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Great service (: Albert was very nice and understanding. I would highly recommend big star Cadillac to anyone I would highly recommend big star Cadillac to anyone More

by samanthavilla8888 Verified Customer Verified Customer

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Most amazing dealership in Houston. Every one is so helpful. They great you by name when I drive up. Every one is so helpful. They great you by name when I drive up. More

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The service team was very professional and kept me about my progress. I always get great customer service my progress. I always get great customer service More

by kevinsizelove Verified Customer Verified Customer

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I like going there they have been nice and what is it about the website about cookies similar technologies about the website about cookies similar technologies More

by Pamela James Verified Customer Verified Customer

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