Ivan Vargas | Page 4

I had an unbelievable experience at this dealership. The staff with knowledgeable and professional above all else. Carlos, the financial manager there with above and beyond the call of duty to assist me The staff with knowledgeable and professional above all else. Carlos, the financial manager there with above and beyond the call of duty to assist me in purchasing a vehicle. I can’t say enough about the staff Alex was a star player and selling me this vehicle, Gino very personable and made sure I got exactly what I needed And believe it or not the auxiliary staff Sean and Vinnie helped me out as much as they could prepare and paperwork for me and making sure that I feel comfortable the whole time I was there after all it was an eight hour experience. Edison, the Service Manager help me as well to make sure I have a sticker and well oiled and operating machine. Thank you to John and Tania in this business development center for making this all happen. And last, but not least the general manager, Jeff Chandler who stepped on everybody’s toes to make sure I was not disappointed.. Also, Willie make sure my car was spotless, clean fire! Appointment More

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Vinnie is an amazing salesman! He helped my girlfriend find the perfect car!! He was patient and polite and very professional. Vinnie knows what he's doing. Carlos was very helpful He helped my girlfriend find the perfect car!! He was patient and polite and very professional. Vinnie knows what he's doing. Carlos was very helpful and got us a great rate. The whole sales team were polite and professional! More

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I bought a 2018 Jeep about 5 weeks ago and and has been back in for service 5 times. The issue is not being fixed. I really hope they make this right by me and help me get into a different Jeep like the back in for service 5 times. The issue is not being fixed. I really hope they make this right by me and help me get into a different Jeep like the GM promised! Carlos and Ivan stepped up and went above and beyond to get me into a new Jeep! I would recommend working with Carlos and Ivan if you shop at Colonial West. They are really good people! More

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The dealership made the process of going from lease to own very easy. I was well taken care of own very easy. I was well taken care of More

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I had excellent experiences in both their sales and service departments. Not the closest Chevy dealer to my house, but it's worth the trip for me! service departments. Not the closest Chevy dealer to my house, but it's worth the trip for me! More

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Went to Colonial for an oil change for my vehicle today. ..They are all friendly and personal people...It's a extremely comfortable atmosphire .. They are very pleasant employees there.. ..They are all friendly and personal people...It's a extremely comfortable atmosphire .. They are very pleasant employees there.. More

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Vargas have I very good customer service? Thorough, respectful Good sense of humor If I have to come back a will be Vargas to be the one Thorough, respectful Good sense of humor If I have to come back a will be Vargas to be the one More

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Overall it was Good. .Ivan was incredible. Knew the car well an was very Professional an Polite.. Top of the line sales Men..Thanks Ivan. But the Finance Manager is Terrib .Ivan was incredible. Knew the car well an was very Professional an Polite.. Top of the line sales Men..Thanks Ivan. But the Finance Manager is Terrible. No transparency AT ALL. I Told Carlos I did not want Exdended Warranty. When I went to get the Car. He added it.. when I told him I didn't want it..He raised the Interest..I would have never bought the car if I could have found one like it anywhere else.. but it had what I wanted Ivan was Great but CARLOS SUCKS!!! More

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Vinnie was so knowledgeable and respectful he took his time with us and didn’t loose his patience when we had questions. He went above and beyond to make sure we had all of our needs and questions answere time with us and didn’t loose his patience when we had questions. He went above and beyond to make sure we had all of our needs and questions answered. Carlos and Geno were very respectful and worked hard to make a deal with us More

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Real nice people helped me get out of a lemon and into reliable a car reliable a car More

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