Jack Coker | Page 7

Nuestra experiencia fue excelente. Muy buen atendidos. Muy amables todos. En especial Jack que nos atendió Muy amables todos. En especial Jack que nos atendió More

by Lily Verified Customer Verified Customer

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Great service would definitely recommend. They what they are doing and you will never have a problem. are doing and you will never have a problem. More

by Curry clarence Verified Customer Verified Customer

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Compré mi carro en ese concesionario, me atendió Jack, muy atento y profesional, así como los demás en todos los trámites de la compra, gracias equipo muy atento y profesional, así como los demás en todos los trámites de la compra, gracias equipo More

by Isa Verified Customer Verified Customer

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Very friendly staff with very little pressure. My salesman Jack was great. Sales manager, Kevin was super. A pleasant buying experience. salesman Jack was great. Sales manager, Kevin was super. A pleasant buying experience. More

by GGLENN2003 Verified Customer Verified Customer

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It was a great experience at Hollywood Kia, the sales man jack was very helpful. I would buy there again if I can. jack was very helpful. I would buy there again if I can. More

by CULINARYSHERNIST1 Verified Customer Verified Customer

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If I could give 0 stars, I would. I applied for financing as I needed to purchase a new car because of engine failure in my car and the cost I would absorb to fix it. Initially I had no issues with customer as I needed to purchase a new car because of engine failure in my car and the cost I would absorb to fix it. Initially I had no issues with customer service however I made valid attempts to communicate via email and text message with Sherece and Jack only to stop receiving responses. There was no transparency at all and I felt like I was getting the run around. I asked for a specific model car and was initially told they looked all around the lot and there were none on the lot and asked me if I wanted an Optima. I told them I didn’t want to settle and within 5 minutes of being told there were no GTs available, they magically found two. I then requested financing options and was given some crazy option that I knew was absurd and made up to get me to go away. There’s no way I would trade in two cars with outstanding loan payments and pay 8K down to buy a car. I finally asked for a down payment amount to get financed and I received no further communication other than Sherece emailing me stating she emailed me information when she never did. I reached out to her twice in response to her emails and also reached out via text and all communication was ignored. The least they could’ve done is reply versus ignoring me. Well after being ignored, I took my business to Rick Case Kia and was financed for a new car with no down payment. If you didn’t want my business, you should’ve just told me that instead of ignoring me. I guess customer service is not important. We wanna see ya in a Hollywood Kia should be changed to we only wanna see ya in a Hollywood Kia if you’re worth our time. Customer service is the worst. More

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Our salesperson was Jack Coker, he was very efficient, clear and patient with us. Very friendly and knowledgeable and definitely will be recommending him and Hollywood kia clear and patient with us. Very friendly and knowledgeable and definitely will be recommending him and Hollywood kia More

by CNZEVA Verified Customer Verified Customer

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They are very friendly and the process was very quick and simple. The personnel is very attentive, kind and respond all questions. I enjoyed the experience a lot. simple. The personnel is very attentive, kind and respond all questions. I enjoyed the experience a lot. More

by GREICY_CONDE Verified Customer Verified Customer

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Jack and Lewis in finance were awesome! They were very friendly and helpful. They answered all of my questions and made me feel very comfortable. friendly and helpful. They answered all of my questions and made me feel very comfortable. More

by PASCALSEGU38 Verified Customer Verified Customer

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Jack and the whole team was awesome. Told him what I wanted and what my budget was and they made it happen wanted and what my budget was and they made it happen More

by KHERRON77 Verified Customer Verified Customer

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