Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Jacob Wilson

June 04, 2025

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Employee Rating

Jacob was fantastic, as he has always been. He kept me updated on the delivery of the part need to fix my car. Then when the part came in he kept me updated on the progress from.my repair. More

by JGPG1983
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 04, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

May 27, 2025

Dealership Rating
Employee Rating

The fine people at Gordie Boucher Ford are always pleasant and profession and take great care of their customers. More

by leewoelbing
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

May 13, 2025

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Jacob was incredible helpful with working through a difficult issue I had with my mustang m. He went above and beyond to help solve it. This is not the closest ford dealer to me so it is rather inconve More

by Noah Cornette
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

May 01, 2025

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Employee Rating

Got communication, never had to wonder when or what was being done. Professional and friendly. Pleasant person to deal with. More

by jeffthomson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: I think here name is Monica in service 5 stars

May 01, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

April 29, 2025

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Employee Rating

As of right now the truck is working fine,have only driven it a few miles sense the repair.From what I've heard the mechanic that did the repair is top notch,so let's hope that holds true. More

by PLAINSGAMEHUNTER
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Apr 29, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

April 19, 2025

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Employee Rating

Jacob very informative and scheduled us in quickly. . survive tech made video and kept us informed. More

by kemmett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

April 10, 2025

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Employee Rating

Came in with an immobilized vehicle and, after extensive repairs and replacement parts, left with a fully repaired vehicle less than a week later. Status videos let me see the extent of the damage and why e More

by faragher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse

Apr 10, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

April 02, 2025

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Employee Rating

Have a trailer hitch put on my new car was given a loaner picked up car. Everything was done exactly the right way. Thanks for the help. More

by WELCH8121
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Apr 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

March 29, 2025

Dealership Rating
Employee Rating

Everything worked out great They did a great job on time Thanks for the help More

by rob91
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Mar 29, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

February 23, 2025

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Employee Rating

Service was fast and completed in a thorogh manner. Will gladly return for additional service More

by rob91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Tyler Howey , Ashley Bales, Angie Heyse

Feb 23, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

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