Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Jacob Wilson

June 28, 2025

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Employee Rating

Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service More

by BryanJenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

June 10, 2025

Dealership Rating
Employee Rating

I arrived early and was greeted with quick response and service. Less than an hour later, and with my Ford rewards fulfilling my bill, I was on my way. More

by diamond416
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 10, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

June 09, 2025

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They were right on time. Theyvwere very pleasant. I got to watch the Brewers while I waited. More

by scottstern
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Gonzales

Jun 09, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

June 09, 2025

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Employee Rating

Everything went great. Very organized, helpful and friendly. Everything went great. Very organized, helpful and friendly. Explained everything thing Very well. Done efficie More

by DPSCHERR1
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 09, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

June 04, 2025

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Employee Rating

Jacob was fantastic, as he has always been. He kept me updated on the delivery of the part need to fix my car. Then when the part came in he kept me updated on the progress from.my repair. More

by JGPG1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

May 27, 2025

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Employee Rating

The fine people at Gordie Boucher Ford are always pleasant and profession and take great care of their customers. More

by leewoelbing
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

May 13, 2025

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Employee Rating

Jacob was incredible helpful with working through a difficult issue I had with my mustang m. He went above and beyond to help solve it. This is not the closest ford dealer to me so it is rather inconve More

by Noah Cornette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

May 01, 2025

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Employee Rating

Got communication, never had to wonder when or what was being done. Professional and friendly. Pleasant person to deal with. More

by jeffthomson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I think here name is Monica in service 5 stars

May 01, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

April 29, 2025

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Employee Rating

As of right now the truck is working fine,have only driven it a few miles sense the repair.From what I've heard the mechanic that did the repair is top notch,so let's hope that holds true. More

by PLAINSGAMEHUNTER
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Apr 29, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

April 19, 2025

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Employee Rating

Jacob very informative and scheduled us in quickly. . survive tech made video and kept us informed. More

by kemmett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

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