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James Chatman

Overview Reviews (28) Inventory (1393)

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James Chatman

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.5

28 Reviews

Overview Reviews (28) Inventory (1393)

4.5

28 Reviews

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28 Reviews of James Chatman

June 15, 2025

Dealership Rating

Employee Rating

This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back helpful. Will definitely take my vehicle back More

by ndiaz01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Larry Patterson, Brad Kny, Tony McPhail, Frank Trahan, Kayla Charles, Jim Cox, Amber Mosley

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Jun 15, 2025 -

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 11, 2025

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Employee Rating

Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, Christian Diaz, Chris Hayden, Elizabeth Hellman

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May 11, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 16, 2025

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Employee Rating

I have always got great service and Kala in service department always kind. The hold department is great. department always kind. The hold department is great. More

by charlesj

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Kayla Charles

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Apr 17, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 04, 2025

Dealership Rating

Employee Rating

This is my #1 dealership! Always, prompt,b kind and efficient. The service is A1. Always, prompt,b kind and efficient. The service is A1. More

by jeannette

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Wolf, Larry Patterson, Russell Casteel, Kayla Charles, Christian Diaz

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January 29, 2025

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Employee Rating

We used the express service to get our oil changed. It was fast quick and easy! Thank you It was fast quick and easy! Thank you More

by Laura6ixx

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, Christian Diaz, Chris Hayden, Elizabeth Hellman

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January 11, 2025

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This dealership was fast and efficient. They were kind and courteous and very cost efficient They were kind and courteous and very cost efficient More

by DAVE.WEISHOFF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 02, 2025

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Employee Rating

Prompt service, easy scheduling and great communication. Highly recommend thus service center! I will continue your get service there Highly recommend thus service center! I will continue your get service there More

by kentheck1962

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, Christian Diaz, Chris Hayden, Elizabeth Hellman

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November 16, 2024

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Employee Rating

Kayla was very friendly and professional and kept me up to date about the progress of my vehicle. When a mistake was made with an accessory install, she quickly resolved the issue and got the vehicle back to date about the progress of my vehicle. When a mistake was made with an accessory install, she quickly resolved the issue and got the vehicle back to me by the next day. More

by BRANDON_JANAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Charles

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October 19, 2024

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Employee Rating

Great service and always a pleasure to bring my car here for services. Looking forward for the next for services. Looking forward for the next More

by yazoo1951

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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September 15, 2024

Dealership Rating

Employee Rating

Amazing customer service. Always polite and eager to assist and going above and beyond for their customers . Always polite and eager to assist and going above and beyond for their customers . More

by onita60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Caldwell, Larry Patterson, Brad Kny, Jim Cox, Billy Cassels, Amber Mosley, Carlos Murillo

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