James Chatman
James Chatman at Mac Haik Chevrolet

James Chatman

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.6
36 Reviews
4.6

36 Reviews

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36 Reviews of James Chatman

February 14, 2026

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Employee Rating

Service was great. I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informe More

by mcclendon.perry
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Recommend Dealer
Yes
Feb 14, 2026

Mac Haik Chevrolet responded

We’re happy to hear you felt welcomed and that your Chevrolet Silverado 1500 received a prompt oil change, tire rotation, and a copy of the multi-point inspection. If there is anything else you need, please reach out to Chris. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 31, 2026

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I’ve been a Mac Haik Chevrolet since 2007. I’ve purchased several different vehicles from them and enjoy the exceptional after-sales service. More

by Yemi Adewuya
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Recommend Dealer
Yes

Other Employees Tagged: Brad Kny, Jose Rosales , Peyton, Eduardo

Feb 01, 2026

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 04, 2025

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Everyone is so kind and treated us with great respect. I couldn't ask for better service More

by LAKENNON4
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Recommend Dealer
Yes
Nov 04, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 02, 2025

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I rate the staff and service team at a 10+ services as they changed my oil and offered me a lyft driver to and from the restaurant as I waited for my 1st oil changed, excellent services. More

by Carolyn Rachal-Brown
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Recommend Dealer
Yes
Nov 02, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 17, 2025

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Great friendly service buying and servicing my truck. We got 1 truck and 1 car and hope to get another soon. Love the staff, everyone is so helpful and willing to go that extra mile for anyone. More

by Castelanemma
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Godinez

Oct 17, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 11, 2025

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Excelente atención y servicio . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . More

by SMARTSHOPPING6067
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Recommend Dealer
Yes
Oct 11, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

September 11, 2025

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James greeted me when I arrived, listened to all my concerns with the car. He had different people looking at the issues and got back with me quickly. He offered various options on how we could resolve More

by emcanally
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Recommend Dealer
Yes
Sep 11, 2025

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

August 16, 2025

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They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. More

by jasonozer
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Recommend Dealer
Yes
Aug 17, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 15, 2025

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This dealership is amazing staff are knowledgeable and helpful. Will definitely take my vehicle back More

by ndiaz01
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Recommend Dealer
Yes
Jun 15, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

May 11, 2025

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Every time I come I get world class customer service! ! Very thankful for the care that they show towards customers More

by MIRANDAJFLETCHER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 11, 2025

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

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