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James McDonald
James McDonald | Page 5
Sales and Leasing Consultant
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
84 Reviews
"I believe the car-buying process should be an exciting milestone, not a high-pressure transaction. Drawing on 30 years of marketing expertise and a decade-plus in automotive sales, I focus on building lasting relationships through the 'Golden Rule' of service. Whether it’s your first Mercedes-Benz or your fifth, I look forward to providing you with a seamless, personalized experience at Mercedes-Benz of Silver Spring.
Read moreDealership Experience
14 yrs, 7 mos
Industry Experience
17 yrs, 3 mos
84 Reviews
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84 Reviews of James McDonald
August 15, 2022
Edward Moore was superb from our first conversation to the last document I signed. I told him recently out of all the years I’ve been buying cars I have never met a salesman as good as him. I definitely the last document I signed. I told him recently out of all the years I’ve been buying cars I have never met a salesman as good as him. I definitely plan to send him referrals. He’s now stuck with me Thanks Mr. Moore, you are simply the best. I appreciate you so much!! More
by brjpeaches
Other Employees Tagged: Keith Nichols, Dorit Figueroa, Carlos Arias, Edward Moore
July 12, 2022
He was amazing and on point with the sales. Thank you Edward for the help Thank you Edward for the help More
by savage.rokiatu
Other Employees Tagged: Edward Moore, Aaron Latham, Cecil McCoy, Percy Agyei-Obese , Papa Cheikh SENE, Julius Elad, Ashley Ellis, AJ Faruqui, Blair Shepherd
May 02, 2022
This dealer ship was so amazing and everyone was so nice! ! Very pretty and a wonderful place to be! ! Very pretty and a wonderful place to be! More
by brookeernest84
Other Employees Tagged: Edward Moore
April 24, 2022
I was provided with sales assistance by Edward Moore. He was a pleasure to work with and went out of his way to answer my questions. This allowed me to make a purchase with confidence. Thanks Ed! He was a pleasure to work with and went out of his way to answer my questions. This allowed me to make a purchase with confidence. Thanks Ed! More
by moribai
Other Employees Tagged: Edward Moore
March 27, 2022
Due to the chip shortage and lack of cars on the lot, I decided to order my car which wasn’t an issue because the process was smooth and easy. It did take a while for the car to come in but I was ok with b decided to order my car which wasn’t an issue because the process was smooth and easy. It did take a while for the car to come in but I was ok with being patient. When the car arrived, the process again was smooth and quick. The car did come back from the manufacturer with the incorrect rims but the staff at Mercedes quickly corrected it and I am very pleased with my purchase. I will definitely be purchasing another Mercedes in the future from Silver Spring. More
by Sellerskr
March 14, 2022
This is my second vehicle purchase with Mercedes Benz of Silver Spring and they provide exceptional service every time. I will continue to use them for my vehicle purchases. Thank you again. Silver Spring and they provide exceptional service every time. I will continue to use them for my vehicle purchases. Thank you again. More
by msharding7
Other Employees Tagged: Brad Fischer
March 14, 2022
I received excellent customer service from James McDonald! Throughout the buying process he kept me well informed with the status of my new vehicle. He was very attentive and professional. He was al McDonald! Throughout the buying process he kept me well informed with the status of my new vehicle. He was very attentive and professional. He was always available to address any questions I had and continues to do so after my purchase. I’m pleased I was able to work with him. He has a new loyal customer! I will highly recommend James to all my family and friends! More
by Tanequa
February 28, 2022
I have bought 2 Mercedes vehicles from Mr. James McDonald. The last purchase was a few years ago. Occasionally, I run into him when I come in for service and he is always friendly. On this occ James McDonald. The last purchase was a few years ago. Occasionally, I run into him when I come in for service and he is always friendly. On this occasion, I brought my vehicle in for service (battery issue) and the vehicle died while I was just across the street from the dealership. When I called the receptionist, my advisor was not in but I was told to call the Mercedes tow service which would have been a 45 minute wait. I called to see if James was there so he could advise me and to my surprise he offered to bring a jumper and he jump started my vehicle and I was able to save all that time. What a nice (great) gentleman (man) (human being) . I don’t know many, if any salesman who would go above and beyond long after the sale is over. I highly recommend him. More
by 1Nasremix07
Other Employees Tagged: Elio Ayala
