James Stecker

I was treated very fairly. Everybody was very considerate. They took my appointment the same day. Everybody was very considerate. They took my appointment the same day. More

by cmeeksatl Verified Customer Verified Customer

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Everything about my experience with this dealership was amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and we didn’t feel pressured at all during the interaction. I will buy all of my future cars from the Jim Ellis team and will call Victor for any car I want going forward. More

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That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO Verified Customer Verified Customer

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The experience was hassle free, with no guesswork or waste of my time. Having my vehicle serviced here, is always a breeze. waste of my time. Having my vehicle serviced here, is always a breeze. More

by jyteasley Verified Customer Verified Customer

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I always have great service at this location and they have a very knowledgeable staff. have a very knowledgeable staff. More

by WBROWN16 Verified Customer Verified Customer

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Very helpful. Very curious. Work completed when promised. Knowledgeable and makes suggestions of what is to come. Very curious. Work completed when promised. Knowledgeable and makes suggestions of what is to come. More

by LUCKY9758 Verified Customer Verified Customer

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Dealership is fine. Service Dept could be improved. Made appt to have oil changed, tires rotated in afternoon thinking AM rush would have passed. Gave positive response Service Dept could be improved. Made appt to have oil changed, tires rotated in afternoon thinking AM rush would have passed. Gave positive response when questioned whether we would be waiting. Received video in error of vehicle checked in ahead of mine within 25 minutes of arriving. Finally received video of my vehicle review an hour later, but did not get out for additional 45 minutes - total of 2-hr wait. Entirely too long. Please improve on this aspect. Otherwise actual service is good but something should be done to shorten wait time especially for waiting customers. More

by BPOWER5548 Verified Customer Verified Customer

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Every experience I’ve had at Jim Ellis Buick has been stellar. Everyone is kind, helpful, and genuine. I’m definitely a lifetime customer! stellar. Everyone is kind, helpful, and genuine. I’m definitely a lifetime customer! More

by lyot21 Verified Customer Verified Customer

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my appt was made for the following Saturday, James took care of me so I didn't have to return the next weekend. He was very thoughtful care of me so I didn't have to return the next weekend. He was very thoughtful More

by BKENNEDY2010 Verified Customer Verified Customer

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Always great and working with Sami is why we will continue to go back to Jim Ellis for all our vehicle needs continue to go back to Jim Ellis for all our vehicle needs More

by BOMILES18 Verified Customer Verified Customer

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