James Stecker

The service was done within the promised time and was explained to me what was done. All the advisers are very helpful. explained to me what was done. All the advisers are very helpful. More

by Ganesh_saravanan Verified Customer Verified Customer

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Love coming to this location because of James in the service dept. He always make me feel welcome and suggest the best recommendations for my vehicle. I'm big on customer service and I must say, he is a service dept. He always make me feel welcome and suggest the best recommendations for my vehicle. I'm big on customer service and I must say, he is a great asset to this company and location. Thanks James and service team! More

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Oil change schedule software needs attention. Came in for just an oil change and it took 2.5 hours after he stated it would take 1.5 hours. Apparently it got pushed back with whatever system you Came in for just an oil change and it took 2.5 hours after he stated it would take 1.5 hours. Apparently it got pushed back with whatever system you guys use. James noticed it wasn’t completed and made sure to get his guys on it immediately. Took longer quoted but the service dept does great work. Big thanks to James and team but get rid of that automated scheduler. More

by Jreich240 Verified Customer Verified Customer

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James and the whole Jim Ellis Team are great! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! ! They keep you updated on what is going on with your vehicle and give a thorough explanation!! Thank you!! More

by PAMJONES63 Verified Customer Verified Customer

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Very expensive and unprofessional. Not willing to match prices - I will be going to Roswell where the service is faster, and much more affordable!!!! Not willing to match prices - I will be going to Roswell where the service is faster, and much more affordable!!!! More

by CHELSEA.B.CAMPBELL Verified Customer Verified Customer

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I was treated very fairly. Everybody was very considerate. They took my appointment the same day. Everybody was very considerate. They took my appointment the same day. More

by cmeeksatl Verified Customer Verified Customer

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That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you. More

by KIWONGE.KATAKO Verified Customer Verified Customer

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Everything about my experience with this dealership was amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and we didn’t feel pressured at all during the interaction. I will buy all of my future cars from the Jim Ellis team and will call Victor for any car I want going forward. More

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The experience was hassle free, with no guesswork or waste of my time. Having my vehicle serviced here, is always a breeze. waste of my time. Having my vehicle serviced here, is always a breeze. More

by jyteasley Verified Customer Verified Customer

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I always have great service at this location and they have a very knowledgeable staff. have a very knowledgeable staff. More

by WBROWN16 Verified Customer Verified Customer

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