Jamie Annese | Page 18

Employees care about customers service. Minor issues with timing but overall good service. Will continue to use them. Minor issues with timing but overall good service. Will continue to use them. More

by tim.sowell Verified Customer Verified Customer

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Everyone I’ve dealt with at Ferman BMW has been professional and informative. Alex wolf was a pleasure to do business with. We will be coming back for our next vehicle. 🙂 professional and informative. Alex wolf was a pleasure to do business with. We will be coming back for our next vehicle. 🙂 More

by ErinR Verified Customer Verified Customer

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Paul Sagalone is a true professional. Matt and Emily took initial intake and did an amazing job; felt comfortable as soon as I walked in. I had some other concerns and Paul came out and l Matt and Emily took initial intake and did an amazing job; felt comfortable as soon as I walked in. I had some other concerns and Paul came out and listened to what my concern was, answered all my questions and gave me a few options on how I could proceed. Paul was courteous, attentive and highly professional More

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The service was very professional and competent. The says it all. No need for me to comment further. The says it all. No need for me to comment further. More

by Machor Verified Customer Verified Customer

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My service advisor is great! Like him lots and he’s very attentive and helpful. The service itself was really bad. My car us having issues that didn’t have and were unrelated to Like him lots and he’s very attentive and helpful. The service itself was really bad. My car us having issues that didn’t have and were unrelated to the service. The electronic part never works well! Gotta take it back to see what they did to it to mess it up. More

by Mary F Verified Customer Verified Customer

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Poor. Was provided wrong information. Feeman made a mistake and then did not want to help afterwards. Text me for more information Was provided wrong information. Feeman made a mistake and then did not want to help afterwards. Text me for more information More

by mike_orecchio Verified Customer Verified Customer

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Great customer service. Jamie was professional and maintained open communication throughout the process of fixing the software issue. Leah was amazing- knowledgeable and fri Jamie was professional and maintained open communication throughout the process of fixing the software issue. Leah was amazing- knowledgeable and friendly. More

by strudeldoo Verified Customer Verified Customer

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Everything was great. All was delivered on time and under budget. I was surprised how good looking and tall Bob was! All was delivered on time and under budget. I was surprised how good looking and tall Bob was! More

by Rex Verified Customer Verified Customer

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Excellent service as usual from start to finish, Ferman service department staff is second to none. I’m never disappointed with the friendly knowledgeable staff who is always on their game. service department staff is second to none. I’m never disappointed with the friendly knowledgeable staff who is always on their game. More

by PHILGRT42 Verified Customer Verified Customer

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My experience was good ! ! I have no complaints about my visit. My service writer was very professional. ! I have no complaints about my visit. My service writer was very professional. More

by Msibel1962 Verified Customer Verified Customer

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