Jamie Annese

Service is always so quick and everyone is friendly, best customer service and my car always comes back perfect. customer service and my car always comes back perfect. More

by allym Verified Customer Verified Customer

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Jamie is the best! Coming from Bert Smith, the quality of service is far superior Coming from Bert Smith, the quality of service is far superior More

by christineheap3 Verified Customer Verified Customer

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very responsive service writer, very helpful, I really appreciate when I have a question or communication. I get immediate response and immediate feedback. appreciate when I have a question or communication. I get immediate response and immediate feedback. More

by no26 Verified Customer Verified Customer

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New BMW Issue. . Vehicle less than 3 weeks. No loaner . Customer communicated that repair issue was not resolved. No followup action by Service Advisor.Lack of con . Vehicle less than 3 weeks. No loaner . Customer communicated that repair issue was not resolved. No followup action by Service Advisor.Lack of concern. Service Department failed to provide Brand quality service. More

by ttaylordm Verified Customer Verified Customer

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I’ve been a Ferman BMW service customer for over 20 years because they’ve always delivered the kind of service I can count on. My most recent visit was no different. My service advisor, Jamie, plays a big ro because they’ve always delivered the kind of service I can count on. My most recent visit was no different. My service advisor, Jamie, plays a big role in why I keep coming back, professional, attentive, and detail-oriented, which makes every visit easy and dependable. Over the years, I’ve purchased and leased multiple BMWs, and the quality of care from Jamie and the Ferman BMW Service Center team has been a big reason for that loyalty. Every time I bring in my car, the service is consistently superior, and I leave knowing the service was done right. After two decades, they’ve earned my trust by taking care of my BMWs in a way that’s rare to find. More

by RSbmwdriving Verified Customer Verified Customer

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The staff is awesome ! I will also buy my next car from them ! The best dealership I will also buy my next car from them ! The best dealership More

by lhindsley Verified Customer Verified Customer

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Amazing work. Very cordial and professional like always get things done in a timely manner. Very cordial and professional like always get things done in a timely manner. More

by tahanaamani6 Verified Customer Verified Customer

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Excellent service staff. Good comfy waiting area. Overall all good service. My car was new and it was a first service experience at bmw at this location. Good comfy waiting area. Overall all good service. My car was new and it was a first service experience at bmw at this location. More

by sunilpatel99 Verified Customer Verified Customer

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The people work there are very nice and sweet help me out with everything I need it mad me feel right at home the work on my car was existing job they took very good care of me and my car too 💯💯💯💯💯� with everything I need it mad me feel right at home the work on my car was existing job they took very good care of me and my car too 💯💯💯💯💯💯💯💯💯👍✔️🙌 More

by sabrinadenapoli67 Verified Customer Verified Customer

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I was nervous because it sounded like there were definitely something wrong but thanks to the awesome mechanic all is well no problems I was told thank you guys God bless definitely something wrong but thanks to the awesome mechanic all is well no problems I was told thank you guys God bless More

by rubylove48 Verified Customer Verified Customer

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