Jason Lechowicz

Management is very Unprofessional and rude and they are supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from y supposed to be the leaders of the staff . Staff is disorganized and arrogant while talking to you via telephone. you can’t expect a call from your team about when your vehicle is ready If you have a set date from the paperwork issued at the service counter you would expect that date for your car to be ready If your car isn’t ready and they need more time it’s up to you as a customer to call and speak with staff and ask them if they are done with your vehicle If you need more time with a customer vehicle I think that day or day after a phone call should be place to the customer Then when you decide to call and ask what’s going on it’s a problem that you called about your property The management team has no respect for customers , the manager for the service department hung up the phone while I was asking questions about my vehicle At no point was I rude to the manager or raised my voice or anything to get such a bad experience with him. Then I called back To finish gathering information from management Spoke with phone agent who transferred me multiple times and place on the call hold with music for over 3/4 mins each time only to be told that he not available for customers and they don’t know why he not answering and no one else was available It appears that you guys don’t have any polices that prevent staff from “Looking out for each other “ because it seems if you ask any questions to staff via telephone you will get the phone disconnected and all of a sudden there is no service More

by SEANPAYNEJ Verified Customer Verified Customer

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I am thankful with Omar and Al (floor manager). You guys listen and solve. Keep up the great work. You guys listen and solve. Keep up the great work. More

by Lupe Verified Customer Verified Customer

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My last service was a oil change and oil was all over my engine bay engine bay More

by JACK_FLACK Verified Customer Verified Customer

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Family Hyundai is one of a kind. Good people that smile and treat me right. Consistent quality service from day one. Been coming since 2011. I have referred every level of people to Good people that smile and treat me right. Consistent quality service from day one. Been coming since 2011. I have referred every level of people to refer because of my treatment there. Family, friends and coworkers.. More

by solidiphi3 Verified Customer Verified Customer

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They are amazing to work with and will go the extra steps to make sure you are taken care of during your vehicle purchase. The facility is very clean and everyone is very pleasant. to make sure you are taken care of during your vehicle purchase. The facility is very clean and everyone is very pleasant. More

by LBERT20 Verified Customer Verified Customer

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Easy to communicate with and quick replies. Easy scheduling for maintenance. Very friendly staff and clean facility. Easy scheduling for maintenance. Very friendly staff and clean facility. More

by AMANDAC Verified Customer Verified Customer

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Fantastic business, excellent service and employees. Very polite staff. Wouldn’t go anywhere else. Highly recommended. Very polite staff. Wouldn’t go anywhere else. Highly recommended. More

by POTBELLYINC Verified Customer Verified Customer

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The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX Verified Customer Verified Customer

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My sales persons were very attentive. They went out of their way to make sure all problems were resolved. They went out of their way to make sure all problems were resolved. More

by BEARDRN Verified Customer Verified Customer

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Bought car here, received poor service this year and last year and they did not make it right. year and they did not make it right. More

by Wonder Woman Verified Customer Verified Customer

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