Jeff Ashley
Jeff Ashley at Klaben Chrysler Jeep Dodge Ram

Jeff Ashley

Service Director

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
31 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

2 yrs, 8 mos

Specialties & Trainings

Dale Carnegie

4.9

31 Reviews

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31 Reviews of Jeff Ashley

January 15, 2026

Dealership Rating
Employee Rating

all of the open door kick panels were covered in greasey foot prints, returned next day and joe hilliard cleaned grease off. driver seat was not back to original position,headlight knob was in off position More

by bill
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

Jan 15, 2026

Klaben Chrysler Jeep Dodge Ram responded

Bill, Thank you for taking the time to leave such a thoughtful and candid review, and for the kind, positive marks for Joe and me. We truly appreciate you recognizing the quality of the repair itself, and we sincerely apologize for the condition in which your vehicle was returned and for the inconvenience of having to take time out of your day to come back to the dealership. At Klaben, we strive for an excellent experience on every visit, clearly, we did not earn that. Your feedback truly helps us learn and improve, especially when it comes to the condition of a vehicle upon return. I also want to personally thank you for taking the time to speak with me on the phone today; we value that opportunity to listen and ensure your concerns were addressed. We appreciate your business and your honesty, and we look forward to continuing to earn your trust and providing you with the level of care and service you deserve on future visits. If there is anything I can ever assist with in the future, please feel free to reach out! The entire Klaben team and I remain at your service. Jeff Ashley 330.673.3139 EXT 405

November 22, 2025

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Greg and the store manager are great. They provided me with first-class, personalized service, always putting my needs first and showing high levels of honesty and empathy. More

by Damoraisg
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Recommend Dealer
Yes

November 17, 2025

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Jeff and Liz were a delight to work with. They made me feel like they genuinely cared about my vehicle. More

by Mshawb13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

November 13, 2025

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Klaben is very customer-oriented. Upfront and fair when it comes to pricing out a new vehicle. Highly recommend them! More

by Blue JGC
Sales Price Transparency
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Recommend Dealer
Yes

October 02, 2025

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I’m thankful for the team that helps me every time I’m in the Service area. I drive an Hour just to make sure Joe Hillard and his Crew get things done. Not only done but done correctly the 1$t time. Even wit More

by Sista24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Brian Franklin

August 26, 2025

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The service department really puts great effort in trying to rectify the problem at hand. More

by raynovak912
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock, Tyler Schultz

August 06, 2025

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Some great compassionate people there Elizabeth Curry, her and Tyler were my go to. They helped me to Infinity I'm serious. It wasn't always an easy road but they definitely did the work for me I apprecia More

by wilsonetta5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry, Tyler Schultz

April 30, 2025

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This is an update from my previous review. Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quot More

by RGWALKERII
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 27, 2025

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Employee Rating

Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the More

by Joe
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

February 24, 2025

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Employee Rating

The dealership has always treated me and my family very well. My family and I are return customers. More

by msage18
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Brian Franklin , Melissa Dolan

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