Jeff Calero | Page 5

Great customer service everything and everyone was very professional well explained and definitely recommend friends and family. professional well explained and definitely recommend friends and family. More

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Ricardo Vasquez was an excellent salesman. Very informative and very thorough with his information towards me. I found the perfect truck and Joe was really helpful and Jeff was very patient to Very informative and very thorough with his information towards me. I found the perfect truck and Joe was really helpful and Jeff was very patient to explain to me all the aspect of the sale..i would highly recommend this dealer! More

by MIMI41MP Verified Customer Verified Customer

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I had the most wonderful experience purchasing my first car from Toyota of Lancaster, and it was all thanks to Joshua, an exceptional salesman who went above and beyond to make sure I found the perfect veh car from Toyota of Lancaster, and it was all thanks to Joshua, an exceptional salesman who went above and beyond to make sure I found the perfect vehicle. As a first-time car buyer, I was naturally nervous, but Joshua's patience and dedication truly impressed me. From the moment I walked into the dealership, Joshua took the time to walk me through all of my options with great care and attention to detail. He was incredibly thorough, explaining every feature and answering all of my questions patiently. He demonstrated an impressive knowledge of the Toyota brand inside and out. What struck me the most was his genuine concern for my satisfaction—not once did I feel pressured or rushed. It was clear that Joshua's priority was ensuring that I found a car that I would truly be happy with. In an industry where it might feel easy to feel like salespeople are solely focused on making a sale, Joshua stood out by putting my needs first. His professionalism and sincerity made the entire process smooth and enjoyable. I left the dealership not only with a fantastic new car but also with a deep appreciation for Joshua's expertise and kindness. Thank you, Joshua, and thank you to Toyota of Lancaster, CA, for providing such outstanding service. I would highly recommend Joshua to anyone looking to purchase a car, as he embodies what exceptional customer service should be. More

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I liked how everyone was so friendly and accommodating. The place was so clean and the telax area and food court, I was impressed. The place was so clean and the telax area and food court, I was impressed. More

by VASQUEZ217@gmail.com Verified Customer Verified Customer

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Marco is the perfect Toyota sales agent! Not pushy. He is calm and very helpful. Jeff is a good finance person. He is also very helpful, accommodating and knows his craft well! Toyota is l Not pushy. He is calm and very helpful. Jeff is a good finance person. He is also very helpful, accommodating and knows his craft well! Toyota is lucky to have Marco and Jeff in their team! Many thanks too to Manager Kevin and the rest of the team for giving us a good deal! Love our new Venza! More

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Thank you internet team. Very friendly and understanding our needs from beginning to finish. Very efficient with the process. 1st time online purchase. Joshua was collective Very friendly and understanding our needs from beginning to finish. Very efficient with the process. 1st time online purchase. Joshua was collective responsive and willing to attention to details. Tyler was very through with the tour of the "underground " RS Tacoma. Thank you to Joseph and Jeff from finance with esigning systems. Bit of a glitch the end but very satisfied with the process. Great time at Lancaster Toyota, highly recommended to all.... More

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The dealership itself we have history as a client more than once and have not had a problem with the sales end they have always done a good job but unfortunately can not say the same about my families exp than once and have not had a problem with the sales end they have always done a good job but unfortunately can not say the same about my families experience previously with the service department. Highly recommend the sales end 100% they do an amazing job but I would not feel comfortable ever again even stepping foot in the service department and have avoided ever needing to go back to the service department within Toyota of Lancaster More

by Ij65 Verified Customer Verified Customer

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Very friendly staff Fernando was amazing and very helpful!! This was my first time buying a car and he made the process very easy! helpful!! This was my first time buying a car and he made the process very easy! More

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The purchasing process was the easiest I’ve ever experienced. Everyone that helped me was extremely friendly and knowledgeable. experienced. Everyone that helped me was extremely friendly and knowledgeable. More

by PACO1610 Verified Customer Verified Customer

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The salesman told me the car had Bluetooth and remote start. The financial person told me the extended warranty covered bumper to bumper. I drove home... they gave me no paperwork. I came back a few days start. The financial person told me the extended warranty covered bumper to bumper. I drove home... they gave me no paperwork. I came back a few days later. Another person in finance took my driver's license and said shouldn't have let me take the car cause she didn't see I had insurance. I did and I paid cash for the car. And the alternator and battery went bad about a month later. They made me pay $300 for another battery. They had a difficult time getting a used alternator from the Dodge dealer so it took days to fix it. Never buy a Dodge from Toyota. Not happy. If I didn't didn't $3000 for the extended warranty I'd consider trading it in since I expect it to break down again. I don't feel like they really fixed the alternator issue. I also purchased an additional fob. Melissa in the service department was awesome in getting that done. More

by JAMESRIST Verified Customer Verified Customer

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