Jeff Chandler
Jeff Chandler at Colonial West Chevrolet of Fitchburg

Jeff Chandler | Page 5

General Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
93 Reviews
5.0

93 Reviews

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93 Reviews of Jeff Chandler

January 01, 2025

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Employee Rating

Sean Salem and the team are always great to work with. Just picked up our fourth vehicle and Sean always makes the process easy. He listens and shows us the vehicles that match our needs. I will be buying More

by mikegrace610
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

Jan 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Mike, for your wonderful review! We're thrilled to hear that you had a great experience with Sean and our team at Colonial West Chevrolet of Fitchburg. It’s fantastic to know that Sean makes the process easy and helps you find vehicles that match your needs. We look forward to assisting you with your next purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 22, 2024

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Coby Smart, our salesman was extremely helpful throughout the buying process. His IT skills were absolutely necessary in the business and test drive of our 25 Equinox purchase. More

by Patrick
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: John Lane, Carlos Silvera , Coby Smart

Oct 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Patrick, for your wonderful feedback! We’re thrilled to hear that our salesman provided you with exceptional service during your purchase of the 2025 Equinox. It's great to know that his IT skills contributed positively to your experience. We appreciate your support and look forward to serving you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2024

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I brought my vehicle in for a repair. I was more than pleased about how I was treated. I was also very impressed as how clean the Facility is More

by lmonaco870
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 03, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you were pleased with the treatment you received at Colonial West Chevrolet of Fitchburg and that our facility made a great impression on you. I take pride in providing a clean and welcoming environment for our customers. I look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 13, 2024

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Coby and the staff at colonial listen to my needs and wants and got me into the perfect truck and payment for me to afford. I felt that I was buying a vehicle not being sold one. More

by robert_gariepy123
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera , Coby Smart

Sep 13, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you found the perfect truck and felt that our team listened to your needs. I always strive to make the car buying experience enjoyable. I look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 20, 2024

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Great experience as always at Colonial West Chevrolet! Smooth transaction and no pressure. Will be back for another! More

by KevinGil1
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Recommend Dealer
Yes
May 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Kevin, for choosing Colonial West Chevrolet of Fitchburg again! I appreciate your loyalty and I am thrilled to hear about your positive experience with us. Looking forward to welcoming you back for your next vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 14, 2024

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Colonial West Chevrolet in Fitchburg delivers top notch customer service all the time. I have been a customer for 21 years and counting . More

by HAIRSCAPESSALON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your loyalty over the past 21 years. It's always a pleasure serving you, and I look forward to many more years of outstanding service at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 26, 2024

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Edison was great i called him and told him what the problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my c More

by TEDDYBURKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta , Tom Tolson

Mar 28, 2024

Colonial West Chevrolet of Fitchburg responded

Teddy, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from Edison and our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 29, 2024

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Always a Pleasure doing Business at Colonial, They have a very Professional and Caring Staff, We are always treated like family, that is a big reason we have done so much business over the years, Thanks to J More

by don
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Purchase Time
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Recommend Dealer
Yes
Mar 01, 2024

Colonial West Chevrolet of Fitchburg responded

Don, thank you for your loyalty to our dealership and for taking the time to write this review. Our team’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 13, 2024

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Vinnie and everyone at colonial west Chevrolet was a great experience, simple and easy! Big time recommend buying from! More

by Jon
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Recommend Dealer
Yes
Feb 15, 2024

Colonial West Chevrolet of Fitchburg responded

I really appreciate the kind recommendation, Jon. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 19, 2024

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Had my car serviced the other day at Colonial West Fitchburg Ma. Was having a heat issue on my 2018 Chevy Trax. The service department Chris took care of my service needs excellent. I do recommend More

by Leominster Customer
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Recommend Dealer
Yes
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