Jeff Crabtree | Page 13

Finanomal!!! Mel was AWESOME and he offered great advice and listened to what I was looking for and found me the perfect vehicle for me!!! I love my new Ford and I Mel was AWESOME and he offered great advice and listened to what I was looking for and found me the perfect vehicle for me!!! I love my new Ford and I cannot Thank him enough for all of his help and entertainment as we awaiting the application approval. More

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Car buying fun?!? This being our 3rd time to make a car deal at Five Star Ford, we thrilled that we once again felt well-served and heard! This being our 3rd time to make a car deal at Five Star Ford, we thrilled that we once again felt well-served and heard! More

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As usual the dealer goes out of their way for the customer The team at five star always has a great way of having your needs met and would not go anywhere else. Notable mentions Jeff Crabtree and Diron and of The team at five star always has a great way of having your needs met and would not go anywhere else. Notable mentions Jeff Crabtree and Diron and of course Tut. And Josh. More

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Another great purchase frim Five Star Ford (NRH) This was my third purchase from the Sam Pack dealership Five Star Ford. As with previous purchases I appreciated the no haggle, no pressure sales team This was my third purchase from the Sam Pack dealership Five Star Ford. As with previous purchases I appreciated the no haggle, no pressure sales team. Sales Mgr. Jeff Crabtree (who was a salesman when I made my first purchase almost ten years ago) is just a great gentleman to work with. Wayne Biggers worked out a very reasonable trade-in toward the SUV that I wanted, and the bottom line is that I could not be more pleased with the purchase, the sales atmosphere, the customer service, or the fact that they beat the preapproved finance offer that I brought to the table. Five Star Ford is truly a 5-Star experiennce. More

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Entire team was superb It was a busy Saturday and the dealership was humming and, yet, all the employees were genuinely friendly and helpful. We encountered the General Ma It was a busy Saturday and the dealership was humming and, yet, all the employees were genuinely friendly and helpful. We encountered the General Manager, Sales Manager and Sales individuals and each were helpful, pleasant and knowledgeable. Justin sold us the Edge and did everything he could to make the sale go flawlessly. He did! Bill Green in finance was another great member of the team. Good job 5 Star! More

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will continue to be a loyal customer I have to admit that I am one of those customers that happen to find even the tiniest issue. There were some factory related items with my car that to I have to admit that I am one of those customers that happen to find even the tiniest issue. There were some factory related items with my car that took longer to straighten out with the manufacturer, which made me inpatient at some point. However, both John and Jeff never gave up and worked tirelessly to make things right. They patiently answered all of my questions and provided all of the information I asked for in a timely manner. Every time I visited the dealership the communication with John was making me confident that everything is going to be taken care of, which is exactly what happened. Once the manufacturer’s system was finally updated, Jeff personally made it happen almost instantly. From the very beginning, they also went above and beyond to make this transaction happen while also keeping in mind the interest of the dealership in a very reasonable way. Overall, I doubt that an another car dealership can match the exceptional, friendly and best in class customer service that FSF NRH is able to deliver because of employees like John, Crystal and Jeff and their commitment to the dealership’s vision and mission statement. Thank you for everything. I will definitely be a returning customer, who will continue to highly recommend FSF NRH. More

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A fairly stress free experience. Everyone was friendly, helpful, professional without a lot of pressure and stress. The new car inventory is very large which helps the customer makes Everyone was friendly, helpful, professional without a lot of pressure and stress. The new car inventory is very large which helps the customer makes choices. More

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Great Customer Service I purchased my new truck from Five Star Ford, and I was very impressed with the process. Since the purchase, I've also used their service department, I purchased my new truck from Five Star Ford, and I was very impressed with the process. Since the purchase, I've also used their service department, and I highly recommend them to anyone. Very friendly, customer oriented, and always willing to help. More

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My amazing experience! I give Hector, & Tut this rating because they made me feel like a five star person. Never have it been to a dealership that made me feel welcome, app I give Hector, & Tut this rating because they made me feel like a five star person. Never have it been to a dealership that made me feel welcome, appreciated and like I've been family. I loved how Hector treated me like I was the only customer in the world. He took his time to show me how to operate every feature and added if I needed anything, just give him a call. My experience was awesome! I <3 5?Ford! More

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3rd times the charm This is my 3rd time to lease a car with 5 Star Ford. William May is my salesperson and did a wonderful job. My daughter will be turning her lease in This is my 3rd time to lease a car with 5 Star Ford. William May is my salesperson and did a wonderful job. My daughter will be turning her lease in and we will be back here to get her new car too. Dealing with purchasing or leasing a new car is probably the top of my least favorite things to do but I highly recommend Five Star Ford. They made the process as painless as possible! I came in the next day and took the Sync class from Jimmie Matthews and learned a lot about the Sync system - love the upgrades. More

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