Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of Jeff Hathcock

October 26, 2025

Dealership Rating
Employee Rating

Service representative was excellent. Communication was good. Shortcoming was no loaner vehicle was available during service. More

by guckertc
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Recommend Dealer
Yes

October 24, 2025

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Good overall experience, loaner available due to overnight need for airbag recall. Hourly rate becoming high limiting options (estimated $800.00 per axle for brakes) . More

by RALPHSTINARD
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Germain Lexus of Easton responded

We’re glad we could assist you with the loaner car at Germain Lexus of Easton. We take your feedback regarding our hourly rate seriously. If there's anything else you’d like to discuss, please feel free to reach out. Safe travels until we see you again!

October 22, 2025

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Everything was completed in a timely manner. Jeff followed up on any issues and the service was completed quickly More

by JG
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Recommend Dealer
Yes
Oct 23, 2025

Germain Lexus of Easton responded

Thank you for sharing your feedback about Jeff! We appreciate your business and look forward to seeing you again at Germain Lexus of Easton.

October 21, 2025

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Outstanding customer service. They will understand my car history, provide recommendations without being pushy, and provide clarity during the appointment More

by HARRISLM
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Recommend Dealer
Yes
Oct 22, 2025

Germain Lexus of Easton responded

Thank you for your feedback! We are thrilled to hear that you had a comfortable and clear experience. We hope to assist you at Germain Lexus of Easton again!

October 08, 2025

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The service was just fine and people were very polite. They always are polite and perform the correct service. Thank you. More

by MMDENT1939
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Recommend Dealer
Yes
Oct 09, 2025

Germain Lexus of Easton responded

Thank you for sharing your feedback about your recent service experience with us at Germain Lexus of Easton. We look forward to serving you again!

October 04, 2025

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They excellent in sales and service after the sale. They follow up on any questions you have. More

by CATHY5170
Service Price Transparency
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Recommend Dealer
Yes
Oct 06, 2025

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton, and for your business. We are grateful to have you as a customer!

September 30, 2025

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The service is extremely friendly and very helpful the sales was awesome to work with Sevron was best to work with my wife always hated going car shopping she had a great experience there thanks so much More

by AUBERTILE
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Recommend Dealer
Yes
Oct 01, 2025

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're pleased to know Sevron made you and your wife feel comfortable. Welcome to the Germain Lexus of Easton family!

September 29, 2025

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Exceptional customer service, very knowledgeable, honest and professional staff. Highly recommend to family and friends. More

by kqueenweis
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Recommend Dealer
Yes

Other Employees Tagged: Josh Miller, Joshua Barnes, Trey Milush , Khristopher Zimmerman

Oct 01, 2025

Germain Lexus of Easton responded

Thank you for the recommendation! We are thrilled to see that you had such a successful and professional experience with our team. See you again at Germain Lexus of Easton!

September 26, 2025

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They are well organized and pleasant to deal with. The facilities are clean and welcoming. More

by Nol1151
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Recommend Dealer
Yes
Sep 29, 2025

Germain Lexus of Easton responded

Thanks so much for taking the time to leave Germain Lexus of Easton a great review!

September 26, 2025

Dealership Rating
Employee Rating

They are well organized and pleasant to deal with. The facilities are clean and welcoming. More

by Nol1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Germain Lexus of Easton responded

Thanks so much for the review. We look forward to your next visit to Germain Lexus of Easton!

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