Jennifer Anderson
Jennifer Anderson at Herb Chambers Toyota of Auburn

Jennifer Anderson

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Jennifer Anderson

May 28, 2025

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Employee Rating

I went in for my scheduled oil change service and they took me on time or pleasant and professional finding I needed an air cabin filter and did not pressure me for other services that were not necessary More

by skye_schiappa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin

May 28, 2025

Herb Chambers Toyota of Auburn responded

We're delighted to hear that your visit for an oil change at Herb Chambers Toyota of Auburn was efficient and pressure-free. Our team aims to provide timely service while maintaining a professional approach, so it's great to know we've hit the mark! Thanks for sharing your experience with us!

May 22, 2025

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Had the pleasure to work with Jennifer yesterday for my scheduled oil change.Even without an appointment she made the necessary adjustments for completion. Upon which I found my hood did not close and latc More

by Bill
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 23, 2025

Herb Chambers Toyota of Auburn responded

Bill, we're delighted to hear that Jennifer was able to assist you so efficiently at Herb Chambers Toyota of Auburn. Thank you for sharing your experience and trusting us with your vehicle's care!

May 19, 2025

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I was greeted immediately with a smile. Very friendly staff. My vehicle was done promptly within an hour and very happy. More

by fafahalinka
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 20, 2025

Herb Chambers Toyota of Auburn responded

We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided you with friendly and efficient service. Thank you for sharing your experience!

May 09, 2025

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Great, I like to bring my car there , the costumer services is excellent, good job More

by louis_ruthy
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Recommend Dealer
Yes
May 12, 2025

Herb Chambers Toyota of Auburn responded

Louis, thank you for trusting the Herb Chambers Toyota of Auburn team with your vehicle's service needs! We look forward to seeing you again next time!

May 07, 2025

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Had an oil change done yesterday they did not change the sticker on the window it still says 11:24 not sure if they even did the oil change also they were supposed to do a state inspection sticker and I lef More

by Don
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Recommend Dealer
No
May 15, 2025

Herb Chambers Toyota of Auburn responded

Don, thank you for bringing this to our attention. I understand your concerns and would appreciate the chance to speak with you directly to review what happened during your visit. Please feel free to reach out at your convenience so we can look into this further. Respectfully, Dan Bortolussi – General Manager – dbortolussi@herbchambers.com

May 06, 2025

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The Best salesman I've ever dealt with, Anthony Dumont. The greatest sales manager I've ever dealt with TJ. The best service department, especially Jen who was so kind to me it touched my heart. Then More

by Jdjhemi1
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 07, 2025

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Anthony, TJ, Jen & Alyssa made your experience at Herb Chambers Toyota of Auburn fantastic! Thank you for sharing such wonderful feedback.

May 02, 2025

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Awesome service and very nice employees. I highly recommend this dealership when purchasing a vehicle More

by ssampson62
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 04, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the high recommendation! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided awesome service. We look forward to assisting you again in the future!

May 01, 2025

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Employee Rating

Alyssa provided great customer service, as usual. She made my experience memorable. Thank you, Alyssa!! More

by Patricia
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Recommend Dealer
Yes
May 02, 2025

Herb Chambers Toyota of Auburn responded

Patricia, we're delighted to hear that Alyssa made your experience memorable at Herb Chambers Toyota of Auburn. Thank you for sharing this wonderful feedback!

April 23, 2025

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I have the utmost respect for the people of this dealership. Always pleasant and professional. My most recent service visit with Eric where he chased down and eliminating noises coming from the dash More

by GetNUpThere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Toyota of Auburn! We're delighted to hear that Eric provided excellent service and resolved the issue with your vehicle. We appreciate your kind words and look forward to serving you again in the future!

March 30, 2025

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Employee Rating

Top notch service center, Customer service is unmatched. Beautiful Facility. I must stop for all your Toyota needs🙌 More

by emon421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Herb Chambers Toyota of Auburn responded

Thank you for the glowing review! We're delighted to hear that our service and facility at Herb Chambers Toyota of Auburn met your expectations. We look forward to serving all your future Toyota needs!

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