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Jeremy Olsen
Jeremy Olsen at Lithia Hyundai of Reno

Jeremy Olsen

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.5
115 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

27 yrs, 1 mo

4.5

115 Reviews

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115 Reviews of Jeremy Olsen

January 13, 2026

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Employee Rating

This dealership accommodate and provide service in time of road emergency, my service advisor was very helpful and provide all the service, took care other request for pickup my car on Sunday, as I have to More

by rohithgeddam67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

Lithia Hyundai of Reno responded

We're grateful for your feedback and happy to hear our team at Lithia Hyundai of Reno was able to assist you promptly during an emergency. Safe travels!

December 26, 2025

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Employee Rating

The maintenance department is frustrating! Jermy came through and got it fixed before Xmas. The auto notification system is terrible and broken More

by RONNIETRIGLIA
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Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Lithia Hyundai of Reno responded

Hello, Thank you for sharing your feedback. We’re glad Jermy was able to resolve your issue before the holidays. Your input regarding the maintenance process and auto notification system is appreciated as we continue evaluating ways to improve our services. Please contact me if you have any questions. Thank you, Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

December 16, 2025

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Nice people the do a good job, sales personal and customer service an mecánic are very profesional More

by VAZQUEZFLORESDAVID
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Cuong Ngo, Donald Ostrom, Everett Clunie, Otto Sandoval-Carpio, Bryan Mazariegos, Trisha Stone, Courtney Chienne, Hai Ngo

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Dec 16, 2025

Lithia Hyundai of Reno responded

We are more than glad to know that our team here at Lithia Hyundai of Reno provides you with professional service and nice interactions during your visits. Thank you for your business and for taking the time to share this feedback with us. See you next time!

November 20, 2025

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Employee Rating

Great people and even better cars. They were very helpful and got me in a new ride within a timely manner More

by KANNONCAMPBELL18
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Kevin Denney , Robert Philpott

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Nov 21, 2025

Lithia Hyundai of Reno responded

Congratulations on your new car! So glad our team made the experience smooth and enjoyable. Thanks for choosing Lithia Hyundai of Reno!

November 17, 2025

Dealership Rating
Employee Rating

Idk who Jeremy Olsen is, but Gaby is absolutely AMAZING! !!! Purchasing this new beautiful car was FAR easier than expected. THANK YOU!!!! More

by silvasable3
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen

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Nov 18, 2025

Lithia Hyundai of Reno responded

Thank you for recognizing Gaby's outstanding service! We're grateful for your business and hope you thoroughly enjoy your new car. -Lithia Hyundai of Reno

November 17, 2025

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It’s always a Baja blast hanging out with all your friends at LITHIA Hyundai of Reno!!! More

by GABY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Scott Robert, Holly Jensen, Michael Costello, Gaby Temprano, Levi Williams, Courtney Chienne, Drea McGiffin, Iris Flores-Garcia , Jake!!!!

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Nov 18, 2025

Lithia Hyundai of Reno responded

Thanks for the great review, Gaby! We’re so glad you had a fun experience at Lithia Hyundai of Reno!

November 07, 2025

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Employee Rating

Worst service department that I have dealt with from any dealership. Lies and unprofessionalism to cover for doing anything. To get management involved each time just to get something simple taken care of i More

by HKFERREN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith

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Nov 07, 2025

Lithia Hyundai of Reno responded

Heidi, Thank you for taking my call. Again, please accept my heartfelt apology for your less-than-stellar experience. If you need to reach me, my direct line is 775-682-3352, or SRobert@Lithia.com. Respectfully yours, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

November 07, 2025

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Employee Rating

I am always treated very well and promptly served when I do need something. Thank you service team. More

by TRENACERDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Ostrom, Everett Clunie, Otto Sandoval-Carpio, Bryan Mazariegos, Trisha Stone, Courtney Chienne, Hai Ngo , Chantel Hughes

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Nov 10, 2025

Lithia Hyundai of Reno responded

Thank you for the five stars! We’re happy to hear you’re always treated well and receive prompt service. We appreciate your support!

November 01, 2025

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Employee Rating

Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated. More

by JWOSBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cuong Ngo, Donald Ostrom, Everett Clunie, Otto Sandoval-Carpio, Bryan Mazariegos, Trisha Stone, Courtney Chienne, Hai Ngo , Chantel Hughes

Report | Print
Nov 03, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We’re glad your recall service went smoothly, and we appreciate your feedback about the waiting area. We'll keep that in mind. See you next time!

October 27, 2025

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Employee Rating

Everyone was really nice, from beginning to end. I like how you offer a little treat section for those who would like to wait for their vehicle. And of course, the complementary car wash. I would de More

by VPADILLA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 28, 2025

Lithia Hyundai of Reno responded

We're excited you enjoyed our welcoming atmosphere and appreciated the little extras, like our treat section and complimentary car wash! Your recommendation means a lot to all of us at Lithia Hyundai of Reno. We hope to see you again down the road!

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