Jeremy Olsen
Jeremy Olsen at Lithia Hyundai of Reno

Jeremy Olsen

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.4
109 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

26 yrs, 11 mos

4.4

109 Reviews

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109 Reviews of Jeremy Olsen

November 07, 2025

Dealership Rating
Employee Rating

Worst service department that I have dealt with from any dealership. Lies and unprofessionalism to cover for doing anything. To get management involved each time just to get something simple taken care of i More

by HKFERREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith

Nov 07, 2025

Lithia Hyundai of Reno responded

Heidi, Thank you for taking my call. Again, please accept my heartfelt apology for your less-than-stellar experience. If you need to reach me, my direct line is 775-682-3352, or SRobert@Lithia.com. Respectfully yours, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

November 07, 2025

Dealership Rating
Employee Rating

I am always treated very well and promptly served when I do need something. Thank you service team. More

by TRENACERDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Lithia Hyundai of Reno responded

Thank you for the five stars! We’re happy to hear you’re always treated well and receive prompt service. We appreciate your support!

November 01, 2025

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Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated. More

by JWOSBORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We’re glad your recall service went smoothly, and we appreciate your feedback about the waiting area. We'll keep that in mind. See you next time!

October 27, 2025

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Employee Rating

Everyone was really nice, from beginning to end. I like how you offer a little treat section for those who would like to wait for their vehicle. And of course, the complementary car wash. I would de More

by VPADILLA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Lithia Hyundai of Reno responded

We're excited you enjoyed our welcoming atmosphere and appreciated the little extras, like our treat section and complimentary car wash! Your recommendation means a lot to all of us at Lithia Hyundai of Reno. We hope to see you again down the road!

October 22, 2025

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Employee Rating

Heather was very helpful and answered my concerns with my car. She is very efficient in what she does Lithia Hyundai is going to my go to for my next vehicle More

by KCHALLSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Lithia Hyundai of Reno responded

It's awesome to hear Heather provided such helpful service at Lithia Hyundai of Reno. We are grateful for your business and look forward to helping you again in the future! Safe travels!

October 16, 2025

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Always clean and friendly. They take time to explain things if necessary/needed. I appreciate that they have beverages and snacks, but they are usually quick. More

by NVANGEL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Levi Williams, Wes Wilson , Heather and Carrie Jo

Oct 20, 2025

Lithia Hyundai of Reno responded

Thank you for the review! It's great to know our team explains everything thoroughly, and you find our service quick and clean. We hope to welcome you back to Lithia Hyundai of Reno next time! Safe travels!

October 04, 2025

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Employee Rating

Kind! Considerate, this Sales company set out to create a winning environment! Thank you all. More

by DELMONROE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Lithia Hyundai of Reno responded

Hi, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Lithia Hyundai of Reno.

October 03, 2025

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Employee Rating

Its a good service sept. And Lance is awesome! He takes good care of us. More

by connollyforfishing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Oct 06, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Lithia Hyundai of Reno.

September 16, 2025

Dealership Rating
Employee Rating

Great people. Very knowledgeable. Very helpful. Great experience. Will definitely buy from this dealer again. More

by DAVE9470
Recommend Dealer
Yes

Other Employees Tagged: Chris Clark

Sep 17, 2025

Lithia Hyundai of Reno responded

Hi Dave, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Reno.

September 12, 2025

Dealership Rating
Employee Rating

I would highly recommend Hyundai of Reno. The staff was very helpful and answered any questions we had. More

by debreed0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Dan Dunham

Sep 12, 2025

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Lithia Hyundai of Reno.

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