Jeremy Olsen
Jeremy Olsen at Lithia Hyundai of Reno

Jeremy Olsen

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.5
120 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

27 yrs, 3 mos

4.5

120 Reviews

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120 Reviews of Jeremy Olsen

March 15, 2026

Dealership Rating
Employee Rating

Jake is a prime canidate for POTUS. Give him a raise. Jeremy the manager looks incredible and should probably do modeling on the weekends. Ryan has the best mustache, as well as the bes More

by JAKELOPESTAHOE
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen

Mar 17, 2026

Lithia Hyundai of Reno responded

Thank you for this fun and flattering review! We will be sure to pass it along to the whole team. -Lithia Hyundai of Reno

March 14, 2026

Dealership Rating
Employee Rating

I appriciated your service on my car and the explanation of the issue for my car. Thank you all for your kindness and help, you people are so nice that makes me feel comfortable to speak with you. Thank you More

by RILAINHADLEY754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Lithia Hyundai of Reno responded

We’re so grateful to hear that our service team made you feel comfortable and well-informed. We truly appreciate your kind words and trust in Lithia Hyundai of Reno. Safe travels ahead!

March 11, 2026

Dealership Rating
Employee Rating

Quick and friendly Easy to make an appointment Quick and friendly That's all I have to say thank you More

by BRANDYNUZZ
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Olsen

Mar 18, 2026

Lithia Hyundai of Reno responded

Thank you so much! We’re thrilled to hear your experience was quick and friendly and that scheduling was easy. We appreciate you taking the time to share your feedback!

March 04, 2026

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Employee Rating

Pathetic, incompetent, untruthful. We'll be filing lemon law complaint for defective vehicle. Very unhappy! More

by ROXANA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua, Heather, Brian

Mar 04, 2026

Lithia Hyundai of Reno responded

Hi Roxana, We’re sorry you feel this way. Our service team spent a considerable amount of time inspecting your vehicle and addressing the rattle you reported. Multiple technicians were involved in the diagnosis, interior panels were removed to inspect clips and components, and several areas were insulated in an effort to eliminate the noise. You were also provided a loaner vehicle while our team worked on the concern. During a test drive together, the sound you mentioned could also be heard in another identical model, which indicated it appears to be a normal characteristic rather than a defect specific to your vehicle. – Lithia Hyundai of Reno Service Team

February 19, 2026

Dealership Rating
Employee Rating

We are always satisfied with our service we receive, everyone is very pleasant, easy to deal with, and very accommodating with our needs. Thank you. More

by Kdm5638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Lithia Hyundai of Reno responded

We are always satisfied with your feedback! It's wonderful to hear that our team is always accommodating and pleasant to work with. Thank you for choosing Lithia Hyundai of Reno!

January 13, 2026

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Employee Rating

This dealership accommodate and provide service in time of road emergency, my service advisor was very helpful and provide all the service, took care other request for pickup my car on Sunday, as I have to More

by rohithgeddam67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Lithia Hyundai of Reno responded

We're grateful for your feedback and happy to hear our team at Lithia Hyundai of Reno was able to assist you promptly during an emergency. Safe travels!

December 26, 2025

Dealership Rating
Employee Rating

The maintenance department is frustrating! Jermy came through and got it fixed before Xmas. The auto notification system is terrible and broken More

by RONNIETRIGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Lithia Hyundai of Reno responded

Hello, Thank you for sharing your feedback. We’re glad Jermy was able to resolve your issue before the holidays. Your input regarding the maintenance process and auto notification system is appreciated as we continue evaluating ways to improve our services. Please contact me if you have any questions. Thank you, Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

December 16, 2025

Dealership Rating
Employee Rating

Nice people the do a good job, sales personal and customer service an mecánic are very profesional More

by VAZQUEZFLORESDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Lithia Hyundai of Reno responded

We are more than glad to know that our team here at Lithia Hyundai of Reno provides you with professional service and nice interactions during your visits. Thank you for your business and for taking the time to share this feedback with us. See you next time!

November 20, 2025

Dealership Rating
Employee Rating

Great people and even better cars. They were very helpful and got me in a new ride within a timely manner More

by KANNONCAMPBELL18
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Kevin Denney , Robert Philpott

Nov 21, 2025

Lithia Hyundai of Reno responded

Congratulations on your new car! So glad our team made the experience smooth and enjoyable. Thanks for choosing Lithia Hyundai of Reno!

November 17, 2025

Dealership Rating
Employee Rating

It’s always a Baja blast hanging out with all your friends at LITHIA Hyundai of Reno!!! More

by GABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Lithia Hyundai of Reno responded

Thanks for the great review, Gaby! We’re so glad you had a fun experience at Lithia Hyundai of Reno!

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