Jesse Friedman
Jesse Friedman at Tucson Subaru

Jesse Friedman | Page 11

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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5.0
375 Reviews
5.0

375 Reviews

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375 Reviews of Jesse Friedman

November 17, 2021

Dealership Rating
Employee Rating

My name is Jeff Siegel and i am a proud Subaru/fORESTER owner for a few years now. I purchased it new at your Dealership. I have worked with Jesse Friedman, he is an excellent representative of your Compan More

by Jsnj47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 19, 2021

Tucson Subaru responded

Thank you Jeff it is always a great day when you come in for service. I will always be happy to help with any of your Forester needs. Jesse Friedman

November 15, 2021

Dealership Rating
Employee Rating

When I got my oil change they said I needed a new When I got my oil change they said I needed a new cabin air filter and asked me if I wanted to pay $60+ dollars for it. I thought I should check More

by DJ
Customer Service
Price
Recommend Dealer
No
Nov 26, 2021

Tucson Subaru responded

My name is Scott Gregg and I am the service director here at Tucson Subaru. I am very sorry that you feel this way. We do shop our prices all the time to make sure we are competitive. Repair Pal is a nationwide company that monitors prices for just about any auto repair service that is performed so that consumers can take a quick look to see if the pricing is reasonable. Repair Pal shows an average cost for cabin air filter replacement of $63.00 to $83.00 with average labor costs between $33.00 and $42.00 and parts between $30.00 and $41.00. This is pre-tax. We are at $57.33 pre tax and below even the low end of the national average. https://repairpal.com/estimator/cabin-air-filter-replacement-cost is a link to the report at Repair Pal. Certainly if we had a new filter in hand we could have slid it in at no charge, but, the techs move these cars quickly. They check the cabin air filter, put it back in and park the vehicle while they are waiting for approval. If approved, they have to pull the vehicle back in, go to the parts department and get the new cabin air filter and install it. This all takes time, it is not a simple as just sliding a new one in. Again, I am sorry you feel the cost was too much but as you can see, we are below the national average. I thank you for being a Tucson Subaru customer and if you would like to discuss further you can contact me at 520-290-4243.

November 08, 2021

Dealership Rating
Employee Rating

EXCELLENT SERVICE!! Courteous, friendly, Jesse was truly great. Definitely best dealer in all of So AZ. More

by Claspers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Tucson Subaru responded

I Appreciate your review of our service provided. Always happy to help. Jesse Friedman

October 24, 2021

Dealership Rating
Employee Rating

Always excellent service, and with a smile. I am grateful to Subaru for the free fix. That was amazing. More

by lisijoan71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2021

Tucson Subaru responded

Thank you for the awesome review. We are always glad to see you. See you next time Jesse Friedman

October 23, 2021

Dealership Rating
Employee Rating

We always get outstanding service from this dealership. We have been doing business with it for fifteen years. More

by robdizon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2021

Tucson Subaru responded

Thank you for the wonderful review and we hope to provide you an extraordinary experience for 15 more year or longer. Thank you again Jesse Friedman.

October 14, 2021

Dealership Rating
Employee Rating

Got our new Forester at Tucson Subaru, Joe M. , Darla and the finance manager were all great. Great overall experience. More

by Duffalope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2021

Tucson Subaru responded

Thank you!! ~Jennifer

Oct 14, 2021

Tucson Subaru responded

Thank you! We all really appreciate you taking the time to write your review 😊 Joe

Oct 15, 2021

Tucson Subaru responded

Thank you, we'll see you next time. Jesse Friedman

Oct 15, 2021

Tucson Subaru responded

Thank you for your review. Darla

October 13, 2021

Dealership Rating
Employee Rating

Jesse was awesome. He waited outside with me, while they were getting my car. We had a lovely chat and he was so polite and helpful through the whole service visit. More

by BHJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Tucson Subaru responded

It was a pleasure to work with you and am always happy to assist with any of your vehicle needs. See you next time. Jesse Friedman

October 11, 2021

Dealership Rating
Employee Rating

I would like to thank Jessie from Tucson Subaru for the exceptionally great service at my last appointment. From arranging to have me shuttled back home to wait, calling me to update me on my vehicle, talk More

by mamasanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Tucson Subaru responded

So happy you had a great experience, that is always our goal. Jesse Friedman

October 11, 2021

Dealership Rating
Employee Rating

I was traveling and all my lights came on. I didn’t have an appointment but Jesse Friedman took care of my car anyway! Love Tucson Subaru. More

by HapiCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Tucson Subaru responded

Thank you so much for giving us the opportunity to help with your vehicles needs. Always happy to help, stay safe. Jesse Friedman

September 29, 2021

Dealership Rating
Employee Rating

Everything was great 👍! Thank you Jesse for the work on my SUV and your great attitude ! More

by Nelly
Recommend Dealer
Yes

Other Employees Tagged: Louie Ascencio

Oct 08, 2021

Tucson Subaru responded

Be happy to help anytime. See you next service.; Jesse Friedman.

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