Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 16

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
213 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

213 Reviews

Write a Review

213 Reviews of Jessica Hermida

November 21, 2025

Dealership Rating
Employee Rating

I have been a customer for many years. Love all the vehicles that I have owned and never had a problem with the service. Jessica went above and beyond. Thank you. More

by BANGELO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2025

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

November 19, 2025

Dealership Rating
Employee Rating

Polite, responsive, and helpful. Jessica was great and seeing the photos and review is fantastic. More

by JBERKERY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Smythe Volvo Cars responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Enjoy!

November 19, 2025

Dealership Rating
Employee Rating

Jessica is an excellent worker. Knowledgeable, friendly, attentive to detail, and very good at communicating with the customer. More

by PMROBY
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Nov 19, 2025

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

November 19, 2025

Dealership Rating
Employee Rating

Exceptional customer service - Jessica and Ian took the time to keenly listen to my concerns, quickly troubleshoot and provide resolution in no time. What a crew! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian

Nov 19, 2025

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

November 19, 2025

Dealership Rating
Employee Rating

I've been going to Smythe for the past 15 years. Whether I'm dealing with their sales department or service department - I have nothing but good things to say about their staff, and customer service More

by RANDI MACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

November 18, 2025

Dealership Rating
Employee Rating

Jessica did a terrific job for us. Friendly, prompt and got issue resolved quickly. Thanks! More

by Bbbregman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam

Nov 18, 2025

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

November 18, 2025

Dealership Rating
Employee Rating

Scheduling service is so easy through the Volvo app. Check in as quick and efficient. It is always easy to schedule a loaner while they work on my car. Jessica was helpful in detailing the work the car More

by BFKLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Smythe Volvo Cars responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars, we look forward to having you as a valued customer for many years to come! Enjoy!

November 14, 2025

Dealership Rating
Employee Rating

Excellent customer service. Knowledgeable staff. Jessica and Regina were wonderful. I highly recommend. Outstanding service More

by Nancy O'Brien
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Nov 14, 2025

Smythe Volvo Cars responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

November 14, 2025

Dealership Rating
Employee Rating

Thorough and professional workmanship. We are continually pleased with the service and timeliness. Our service liaison was pleasant, knowledgeable, and professional, making certain our nee More

by KJS43088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Smythe Volvo Cars responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo Cars. Enjoy!

November 14, 2025

Dealership Rating
Employee Rating

She was a great, transparent, communicator and good at advising need to do now vs later. Made for a great experience. More

by BLAIR.GERTMENIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Smythe Volvo Cars responded

We appreciate your feedback on our team's communication and advice. Thank you for choosing Smythe Volvo Cars.

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