Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 20

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
238 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 1 mo

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

238 Reviews

Write a Review

238 Reviews of Jessica Hermida

September 10, 2025

Dealership Rating
Employee Rating

Jessica was amazing to work with and made everything so easy! I really appreciate her kindness and helping me in a time of need / urgency! More

by jabalest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Smythe Volvo Cars responded

Thank you for your 5-star review. It’s great to know our Service Team at Smythe Volvo Cars was able to provide quick, caring assistance during a time of urgency. Your experience is important to us, and we’re glad we could be there when you needed support.

August 18, 2025

Dealership Rating
Employee Rating

Jessica and this dealership went above and beyond to help me with my tire. Thank you so much!!! Excellent customer service!! More

by Njmomof3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Aug 22, 2025

Smythe Volvo Cars responded

We’re glad to hear your experience at Smythe Volvo Cars was exceptional! Our team takes pride in going above and beyond to provide excellent service, and it’s great to know your visit went smoothly. We truly appreciate your feedback and look forward to assisting you again.

July 11, 2025

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Employee Rating

Jessica was wonderful yesterday explaining my service options clearly. I will certainly be back to Smythe. More

by pharmawisdom01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2025

Smythe Volvo Cars responded

It's great to hear our team provided you with clear service options. Thank you for your visit to Smythe Volvo.

July 02, 2025

Dealership Rating
Employee Rating

Second to none. This is the staple of Volvo dealerships if not dealerships in general. Jess, Mark and the entire team are fantastic. If not for them I would not b More

by ej2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Smythe Volvo Cars responded

Thank you from all of us at Smythe Volvo. It's wonderful to hear that our team excelled in providing a satisfying experience.

July 01, 2025

Dealership Rating
Employee Rating

Jessica and Casey went above and beyond to fix the issue with my car. Great dervice More

by rjr3007
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Casey

Jul 01, 2025

Smythe Volvo Cars responded

Thanks for sharing your experience with Smythe Volvo. We're glad our team was able to assist you.

June 20, 2025

Dealership Rating
Employee Rating

Very professional, pleasant and efficient from the initial phone call thru completion of the job at hand—an experience we should always expect More

by Mkxstork
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo. We're glad to hear about your experience with our team.

June 19, 2025

Dealership Rating
Employee Rating

The most striking feature of Smythe's Volvo Dealership is the professional and courteous nature of its staff. Coupled with which, the service which is provided there is of a very high standard. More

by Collinmwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Smythe Volvo Cars responded

Thank you for your kind words about Smythe Volvo. We appreciate your recognition of our team's professionalism and high standards.

June 16, 2025

Dealership Rating
Employee Rating

Had my car in service. Jessica was GREAT!!! Made the whole process easy. Was even able to break the news of needing more service than I expected acceptable! Was able to te More

by douglas.bradley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Smythe Volvo Cars responded

We're pleased you had a seamless experience with our service team and enjoyed the video inspection feature. Your positive feedback is much appreciated, thank you for recommending Smythe Volvo. Wishing you smooth driving ahead.

May 05, 2025

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Employee Rating

Jessica was very accommodating and met all my needs. She went out of her way to help me and ensure the car was in good condition and did not require additional maintenance. More

by Nicole Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

May 05, 2025

Smythe Volvo Cars responded

We're pleased to hear about your positive experience with our team. If you need anything more, we're here to assist at Smythe Volvo.

April 12, 2025

Dealership Rating
Employee Rating

Jessica was extremely helpful in solving the issue with my car and in a quick manner. More

by Wave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2025

Smythe Volvo Cars responded

Thank you for your feedback. We're glad our team could assist with your car at Smythe Volvo. Enjoy!

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