Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 20

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
198 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

198 Reviews

Write a Review

198 Reviews of Jessica Hermida

December 06, 2024

Dealership Rating
Employee Rating

Excellent service, kind, and courteous customer service. Jessica Hermida was the best she had me in and out with pleasure! More

by lynnepeters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo Cars responded

Jessica provides excellent service with a smile. She is a valued member of our team. Thank you for taking the time to post these Kind words. We appreciate your business.

December 05, 2024

Dealership Rating
Employee Rating

My experience was exceptional! David was patient and thorough in explaining all of the features of my new Volvo. I keep forgetting the name of the woman that helped with my fl More

by jennifer.grimsich
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mensah

Dec 09, 2024

Smythe Volvo Cars responded

Thank you for taking the time to post this five star review. We hope you have many safe and happy miles in your new car. We appreciate your business.

December 03, 2024

Dealership Rating
Employee Rating

Easy, smooth process. I received timely help, and had a pleasant waiting experience. My issue was fixed. More

by nschwartz_4
Workmanship
Service Time
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo Cars responded

Easy and smooth is what everybody wants when they bring their car in for service. Jessica does an excellent job in delivering that experience. Thank you for posting this great review.

December 02, 2024

Dealership Rating
Employee Rating

There are no words to describe how fabulous Jessica was! Her customer service, friendliness, and attention to detail were truly amazing. She made the entire process of getting a new tire seamless and went a More

by Dana.Zack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo Cars responded

Jessica is an awesome person and a strong member of our Service team. It is rewarding for all of us to read a review like this. Thank you for taking the time to post it.

November 30, 2024

Dealership Rating
Employee Rating

Having been a long time customer of over 14 years, it’s always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has bee More

by GCReviews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo Cars responded

Wow, 14 years of loyalty. We are fortunate to have customers like you. Jessica is a great member of our team and thank you for taking the time to share these kind words.

November 23, 2024

Dealership Rating
Employee Rating

This person is one of the most rudest people I’ve ever met on this establishment. she should be fired immediately lack of respect for the customer and basic knowledge of the the services they provide: More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 27, 2024

Smythe Volvo Cars responded

This is a surprise. Please contact Regina our Service and Parts Director to discuss. Your feedback will be appreciated.

November 20, 2024

Dealership Rating
Employee Rating

Smythe was very accommodating and reasonable to work with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for u More

by bschaeffer123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Smythe Volvo Cars responded

Thank you for this great review. I must agree with you about Bob, he is wonderful. We appreciate you taking the time to post this five star review and we appreciate your business.

November 04, 2024

Dealership Rating
Employee Rating

Hey I came for service and Jessica was excellent and was very friendly I definitely recommend anyone to come here to get there service done. More

by gutierrezsaul505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Smythe Volvo Cars responded

Thank you and I must agree. Jessica is a fantastic person. We appreciate you posting this great review about our service team and we appreciate your business.

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