Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 20

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
213 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

213 Reviews

Write a Review

213 Reviews of Jessica Hermida

January 07, 2025

Dealership Rating
Employee Rating

Clear communication, clean facilities, service with a smile, and the vehicle came back clean (inside and out) - thank you! More

by ags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo Cars responded

Thank you for this five star review of our service department. Service with a smile, clear communication, and a clean car, this is the service we strive to provide to all of our customers.

January 06, 2025

Dealership Rating
Employee Rating

Jessica’s interpersonal skills and professionalism made the experience both enjoyable and smooth. Very accommodating atmosphere. More

by adan13
Recommend Dealer
Yes
Jan 23, 2025

Smythe Volvo Cars responded

Thank you. Jessica does a tremendous job in our service department. We appreciate you taking the time out of your day to share your experience.

December 31, 2024

Dealership Rating
Employee Rating

Jessica did an amazing job She was smiling and kind Also she is professional Custmer service More

by Nabeel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Amaral, Val Pereira

Jan 09, 2025

Smythe Volvo Cars responded

If you read through Jessica‘s reviews, you’ll see many people say she is kind of professional. It is true. She is a strong member of our team. Thank you for posting this review.

December 30, 2024

Dealership Rating
Employee Rating

Great service experience! Jessica was attentive and communicative throughout the process, and was a pleasure to work with! More

by Cgreed87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Jan 09, 2025

Smythe Volvo Cars responded

Great review! Thank you for sharing your experience of Jessica and our service department. We appreciate your business.

December 30, 2024

Dealership Rating
Employee Rating

Jessica was a pleasure to work with. Welcoming, professional, upbeat, tentative to my needs. Explained services and costs. More

by Luvvolvo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Smythe Volvo Cars responded

Jessica is terrific and thank you for pointing that out.

December 28, 2024

Dealership Rating
Employee Rating

The friendly kind faces at SMYTHE are more than skin deep. Every person I’ve encountered at SMYTHE has been wonderful. The employees are helpful and easy to work with. They are thorough and make you More

by allicatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Smythe Volvo Cars responded

What a beautiful review. Thank you for sharing these kind words. Jessica is a terrific person and a great member of our team. We appreciate your business.

December 27, 2024

Dealership Rating
Employee Rating

Professional, attentive, and quick. My friend’s car was towed to Smythe Volvo and we were greeted outside by Mariano, the technician, and he promptly took over and him along with the More

by Jessenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mariano

Jan 09, 2025

Smythe Volvo Cars responded

It is great to see our service department acting as a team all with one goal. Thank you for taking the time to share your experience. We appreciate your business.

December 24, 2024

Dealership Rating
Employee Rating

Smythe is organized, thorough, comfortable without being too much, informative, honest, friendly and sells great cars! More

by amandaleeheller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Smythe Volvo Cars responded

Thank you for the compliments and the five star review. We appreciate your business.

December 24, 2024

Dealership Rating
Employee Rating

I had a check engine light come on while traveling home for the holidays. The Smythe Volvo Team was super helpful and checked the code and cleared it. 30 minutes for a walk in on Christmas Eve was impressi More

by shawn.carroll99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Smythe Volvo Cars responded

We are glad we were able to get you back on the road so quickly. Our service team treats customers as they would like to be treated. Thank you for sharing your experience.

December 19, 2024

Dealership Rating
Employee Rating

Jessica did ann awesome job looking after me today and team overall was very helpful More

by oturnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Jan 06, 2025

Smythe Volvo Cars responded

Great review! Thank you for the compliments toward Jessica and our service department. We appreciate your business.

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