Jim O'Connell | Page 5

They made it all very easy and quick. I was in and out within an hour or two. 100% going back for my next car I was in and out within an hour or two. 100% going back for my next car More

by rturner95 Verified Customer Verified Customer

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I have always been well received with prompt attention to the details of the service and recommendations requested. the details of the service and recommendations requested. More

by RVERNON80120 Verified Customer Verified Customer

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Always great, except this time they didn't top off my washer fluid as part of the moral service washer fluid as part of the moral service More

by CRAZYGURLJENN Verified Customer Verified Customer

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The service department was open to a walk up request to check for existing emissions or safety recalls that might apply to the 2020 MDX we were in the process of purchasing. They efficiently researched the check for existing emissions or safety recalls that might apply to the 2020 MDX we were in the process of purchasing. They efficiently researched the subject and provided us a timely answer. Second, they kindly took photos of the defective and peeling white paint on our 2014 MDX and planned to submit the request for assistance to client services. My wife and I have now purchased 3 MDXs since 2007. They have been excellent vehicles. Likewise, Courtesy’s service department is excellent. More

by apogee54321 Verified Customer Verified Customer

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Had bought a vehicle here before and had great experience - Sales was still a great experience - Finance experience when we decided not to purchase warranty, was poor - The tone of the room was cold and my w - Sales was still a great experience - Finance experience when we decided not to purchase warranty, was poor - The tone of the room was cold and my wife said she felt super uncomfortable as well - As soon as we declined the 6k warranty the mood and tone of the room changed - honestly ruined the experience - I have since gotten multiple calls to add the warranty. Unfortunately, I am in need of another vehicle currently and this experience will deter me from searching for a vehicle at your dealership and having to deal with your finance guys. More

by janderson0724 Verified Customer Verified Customer

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I had a really good experience with the dealership except for the negotiating portion of it. for the negotiating portion of it. More

by mholz Verified Customer Verified Customer

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Excellence service-he knows his stuff! ! Tried 2 other Acura dealers. One didn’t bother to respond and the other couldn’t get me the options I wanted and instead pushed others on me and ch ! Tried 2 other Acura dealers. One didn’t bother to respond and the other couldn’t get me the options I wanted and instead pushed others on me and charged me extra. More

by mimi.herb Verified Customer Verified Customer

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Special attention to my circumstance was provided by Cole Harris for which I am grateful. . Harris for which I am grateful. . More

by RVERNON80120 Verified Customer Verified Customer

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Special attention to my circumstance was provided by Cole Harris for which I am grateful. . Harris for which I am grateful. . More

by RVERNON80120 Verified Customer Verified Customer

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Overall experience they were very good, however, I had an appointment set to get paperwork done, and learn about the new vehicle from a technology perspective, and we ran fairly short of time, and consequent appointment set to get paperwork done, and learn about the new vehicle from a technology perspective, and we ran fairly short of time, and consequently I do not feel like I really know how to work most of the technology in the car at this point, and that is frustrating. More

by Ted Miller Verified Customer Verified Customer

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