Dealership Experience
13 yrs, 4 mos
Industry Experience
17 yrs
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
685 Reviews
Write a Review685 Reviews of Joe Cleaver
April 28, 2022
Tom, amazing customer service, professional, courteous, patient. Couldn't have asked for a better experience! Thank you and the team (Joe & Aaron) so much for your understanding and guiding us thru the pr patient. Couldn't have asked for a better experience! Thank you and the team (Joe & Aaron) so much for your understanding and guiding us thru the process step by step. Forever grateful. Loving my X1! More
Other Employees Tagged: Aaron Cox, Tom Berges
April 26, 2022
We would highly recommend Ferman BMW based on our initial purchase experience and hope ongoing service will be a similar experience. purchase experience and hope ongoing service will be a similar experience. More
Other Employees Tagged: Brian Pelletier, Dan Macdonald, Scott Douglas, Aaron Cox , Toby Edward Pacuch
April 26, 2022
I've been doing business with Ferman for many years and they never fail to meet, if not, exceed my expectations for customer service, friendliness and professionalism. I'm on BMW number six and hopefully t they never fail to meet, if not, exceed my expectations for customer service, friendliness and professionalism. I'm on BMW number six and hopefully there will be number 7 at some point in the future. More
Other Employees Tagged: Jamie Annese, Mary Keller, Karl Alvarez, david theado , Tyler Tucker
April 25, 2022
Excellent service and customer care. Staff stayed late to ensure we were happy and taken care of.. Staff stayed late to ensure we were happy and taken care of.. More
Other Employees Tagged: Brian Pelletier, Robert Chodorowski , Danielle Enyeart
April 22, 2022
Thanks Tom Berges for a great car buying experience. I inquired about the vehicle by email and set up an appointment to test drive. I have to say it was the most laid back no pressure buying experience I inquired about the vehicle by email and set up an appointment to test drive. I have to say it was the most laid back no pressure buying experience I've ever had. Tom and the team made everything smooth and efficient and I was out the door with my new ride in no time. Great place to buy a vehicle! More
Other Employees Tagged: Scott Douglas, Tom Berges
April 21, 2022
Absolutely made the car buying experience easy and enjoyable - which I don't say very often. From start to finish Ferman BMW was first class and I will definitely use them again. enjoyable - which I don't say very often. From start to finish Ferman BMW was first class and I will definitely use them again. More
Other Employees Tagged: Bob Murray, Karl Alvarez, Mario Borbolla, Jr
April 16, 2022
Staff was wonderful as always. This is our 7th car from them and will keep coming back. Staff stayed with us till almost 11p.m. making sure the deal was perfect. This is our 7th car from them and will keep coming back. Staff stayed with us till almost 11p.m. making sure the deal was perfect. More
Other Employees Tagged: Brian Pelletier, Bob Murray, Robert Chodorowski , Danielle Enyeart
April 14, 2022
Don’t follow own website or manufacturers incentives , lease programs. Said that website was wrong. Typo on manufacturer website lease programs. Said that website was wrong. Typo on manufacturer website More
Other Employees Tagged: Mary Keller , Alan Mazur
April 11, 2022
True professionals. They made the car buying experience enjoyable. Pretty seamless ordering and delivery processes. They made the car buying experience enjoyable. Pretty seamless ordering and delivery processes. More
Other Employees Tagged: David Mangano