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Joe Emerson
139 Reviews
I have always told my sales staff the sale can take minutes but it's the service after the sale that builds relationships. The most important thing I have learned from working at Autohaus is it is the PEOPLE that make a store not just bricks and mortar. We sell BMW, and can always suggest a model that outperforms any Lexus, Audi, or Mercedes Benz.
Read more139 Reviews
Write a ReviewDealership Experience
20 yrs, 7 mos
Industry Experience
29 yrs, 11 mos
139 Reviews of Joe Emerson
April 20, 2023
Outstanding service & the contact person, Patti Kupfer is an asset to BMW Autohaus. She’s very accommodating with appointments & the easiest contact person I’ve ever dealt with. Her combined with the excel an asset to BMW Autohaus. She’s very accommodating with appointments & the easiest contact person I’ve ever dealt with. Her combined with the excellent service department is unmatched in my book. Thanks Autohaus. More
by James
Other Employees Tagged: Patti Kupfer, Steve Emerson
Helpful 
February 28, 2023
First class people from the top down, the best car buying process I have ever experienced. No pressure and the knowledge of the sales people is over the top! They continued to follow up after my first stop a process I have ever experienced. No pressure and the knowledge of the sales people is over the top! They continued to follow up after my first stop and continued to send me vehicles that met my request. I would recommend this dealership 110%!! More
by RJN
Other Employees Tagged: Jens Petermann, Steve Emerson , DeAnna Gossman
February 28, 2023
For about a month, I searched for the best new or like new SUV for me and my family needs. I’d seen 2020 TRD Pro on Autohaus’ website during that time, but wasn’t convinced it was the best choice. Brett H new SUV for me and my family needs. I’d seen 2020 TRD Pro on Autohaus’ website during that time, but wasn’t convinced it was the best choice. Brett Harness had done a fine job of keeping in touch with me and was always quick to answer any questions I had via text. So, when he reached out to me on Saturday, February 25 saying he believed we could get a great deal if I could come in, I told him I would. And he was right. I got an excellent value for my trade in equal to the best offer I had anywhere else, and the Sequoia was marked down significantly to make it a great deal too. On top of all of that, Brett was outstanding to work with and talk to plus everyone else at Autohaus was first-rate as well. I can’t recommend Brett and Autohaus strongly enough. Thanks again! More
by RisingSons
Other Employees Tagged: Steve Emerson , Brett Harness
February 01, 2023
Everyone involved with my vehicle is genuinely concerned about me and my vehicle. Pretty unusual in today’s world. This exemplifies customer loyalty. about me and my vehicle. Pretty unusual in today’s world. This exemplifies customer loyalty. More
by Rick bmw
Other Employees Tagged: Bob Dedert, Chris Clem, Steve Emerson
January 31, 2023
Autohaus was accommodating of my schedule and flexible with travel back to my home while being serviced. with travel back to my home while being serviced. More
by Stephanie English
Other Employees Tagged: Steve Emerson, Marquis Mischeaux, Zinaida Bajramovic , Doug
January 04, 2023
The experience was efficient and prompt. Responsiveness was also good. Very professional and a real quality team. Responsiveness was also good. Very professional and a real quality team. More
by Jim Bowlin
Other Employees Tagged: Steve Emerson, Steve Zitko , Receptionist is top notch.
December 23, 2022
Autohaus BMW is a first class operation. Bob Dedert has assisted us in the purchase of five BMW’s and makes the transaction enjoyable, seamless and stress free. We would highly recommend Bob Bob Dedert has assisted us in the purchase of five BMW’s and makes the transaction enjoyable, seamless and stress free. We would highly recommend Bob Dedert and Autohaus BMW - they’re truly exceptional! - Teddy and Victoria Johnlikes More
by Teddy.Johnlikes
Other Employees Tagged: Bob Dedert, Patti Kupfer, Todd Cherry, Steve Emerson , DeAnna Gossman
December 15, 2022
Service is always excellent. We have been customers for at least 15 years. Great people We have been customers for at least 15 years. Great people More
by Mundal
Other Employees Tagged: Chris Clem
December 05, 2022
This was my 5th purchase from Autohaus BMW. As always, Autohaus' selection and pricing were excellent but it's their people that continue to make the difference. From Joe to Todd to Steve, th As always, Autohaus' selection and pricing were excellent but it's their people that continue to make the difference. From Joe to Todd to Steve, the entire business operations are designed to be welcoming and make purchasing a vehicle simple and enjoyable. When I arrived, Steve Zitko was focused on understanding our needs and helping my wife and me make our selection and purchase. Once again, my experience was simply OUTSTANDING. More
by bobh
Other Employees Tagged: Todd Cherry, Steve Emerson, Steve Zitko
December 04, 2022
Have been a customer for over 40 years. Sales staff(Jens Petermann and Heather), technical staff(Larry Handel) and always service staff are very friendly and helpful. I am very pleased wi Sales staff(Jens Petermann and Heather), technical staff(Larry Handel) and always service staff are very friendly and helpful. I am very pleased with the entire experience. More
by Bob
Other Employees Tagged: Jens Petermann, Heather Vivrett , Larry Handel
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