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Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 14

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,070 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,070 Reviews

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1070 Reviews of Joe French

August 15, 2025

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I received prompt and efficient service. I waited for my car to be completed, and the wait time was very reasonable. More

by Tim
Recommend Dealer
Yes
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August 14, 2025

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I have bought 2 trucks and a car from the dealership and the service center has taken care of all of them. More

by RTHOMAS170
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Yes

Other Employees Tagged: Mona Crooks

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August 13, 2025

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I have had all my work for my bronco done here. They have done a great job every time. More

by verevey16
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Yes

Other Employees Tagged: Sean Bradford

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August 13, 2025

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I have bought cars and trucks form Klaben over the years and they always treat you right. In the service dept. Joe French is my go to man he well informed and he knows his cars and trucks. GO JOE. Dav More

by Davidlcicci
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Yes

Other Employees Tagged: Mona Crooks

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August 08, 2025

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Great, efficient service, and very professional. Highly recommend them for all your automotive services & repairs. More

by tkjohnson0802
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Yes

Other Employees Tagged: Mona Crooks

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August 02, 2025

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Joe kept us updated on my car. Had it detailed and it looks great. very pleased. More

by pebbled1053
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Yes
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August 01, 2025

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Overall good experience. Kept me updated. Appreciated the loaner. Service took a little longer than expected but waited for tires. Car drives extremely well. More

by JOPHOTO23
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Yes
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Aug 02, 2025

Klaben Ford Lincoln responded

Thank you for taking the time to post your review and for the positive comments shared. We look forward to receiving and then sharing this with our entire team. A 4-star rating may mean we did well in serving you. It may also mean there was something we could have done better in some way, and other times it is a mistake. The take aways allow for us to reflect on where we are succeeding as well as areas possibly needing attention. Might you have a few minutes to talk today so that I can make sure that we can discuss with all of our team members how, and where, we can improve? Thank you, Aaron Heinlein Asst Serv Manager C: 330.352.1925 Email: aheinlein@klaben.com

July 30, 2025

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Joe was, as always, very clear in explaining what the problem was with my Ford Focus and kept me apprised of its progress. More

by PCRAIGRUSSELL
Recommend Dealer
Yes
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July 30, 2025

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As always, Joe and Klaben Ford take great care of my car. He always ensures that everything is right. More

by LISA.M.SIMMONS
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Yes
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July 28, 2025

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Every time I go for my scheduled maintenance , they have been awesome. Quick and professional More

by pekarski01
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Yes
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