I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,070 Reviews
Write a Review1070 Reviews of Joe French
July 26, 2025
The Klaben team is awesome! This will be the only Lincoln dealership I will use ever again! This will be the only Lincoln dealership I will use ever again! More
Other Employees Tagged: Tom Alcorn
July 17, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Sean Bradford, Steve Sigmund
July 14, 2025
Joe French is a pleasure to work with always calls you to keep you informed and even more important he always call you back. keep you informed and even more important he always call you back. More
Other Employees Tagged: Sean Bradford
July 13, 2025
Always the best service! Explains all work that ñeeds done in a timely fashion a long with the price Explains all work that ñeeds done in a timely fashion a long with the price More
Other Employees Tagged: Mona Crooks
July 12, 2025
I recently scheduled service for my 2020 Ford Edge due to transmission issues. Since we had a vacation planned, arranging the appointment after our return worked out perfectly. Joe French, our service associ transmission issues. Since we had a vacation planned, arranging the appointment after our return worked out perfectly. Joe French, our service associate, was exceptional—helpful, caring, and attentive throughout the entire process. The vehicle was kept overnight, and Klaben Ford provided us with a rental, which made things incredibly convenient. Fortunately, the Edge only required a software update. Joe even followed up a couple of days later to check on the car’s performance, which speaks volumes about the level of care Klaben provides. Having purchased several vehicles from Klaben dealerships since the 1980s, I’ve witnessed impressive strides in both customer service and sales. I'm thoroughly satisfied with my experience and wouldn’t hesitate to recommend Klaben Ford to others. More
July 02, 2025
I I've always had my truck serviced at Klaben Ford whether it be routine oil changes and maintenance to more complex repairs, Klaben Ford's service team has the experience and tools to get the job don whether it be routine oil changes and maintenance to more complex repairs, Klaben Ford's service team has the experience and tools to get the job done right. They are praised for their thoroughness in diagnosing and resolving problems. Communication is a strong point, with staff keeping customers informed about the status of their vehicle and explaining repairs in detail. Speaking of communication my service writer Mona crooks did an exceptional job keeping me updated every step of the way. More
Other Employees Tagged: Mona Crooks
June 29, 2025
This dealership has been our go to for nearly a decade. Our family has bought more than ten cars from them. The service department is always “on it” and our repair reps are awesome. (Joe and Mona). Thank Our family has bought more than ten cars from them. The service department is always “on it” and our repair reps are awesome. (Joe and Mona). Thanks for being there for us. More
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